COVID-19 Call Return Policy
Our standard practice in Market Regulation is to try to return calls within 2 business days. However, because we are working remotely, there are cases where the call forwarding does not work as expected. If you left a voice message but have not heard back from us within 2-3 business days, please send an email including the general nature of the inquiry (i.e. health insurance question) the date of your prior call and a number where we can reach you. If you know your examiner’s name, you can email that person directly. If not, please send an email to
firstname.lastname@example.org and an examiner will respond to your inquiry. Thank you for your patience.
Resources and Publications
Life Insurance and Annuities
Updated COVID-19 Return Policy Above
Monday - Friday
7:45 a.m. - 4:30 p.m.
Office of the Commissioner of Insurance
PO Box 7873
Madison, WI 53707-7873