Contact Us

Office of the Commissioner of Insurance

​Phone
​(608) 266-3585
​Toll-Free
​(800) 236-8517
​711 (TDD)
​Ask for (608) 266-3586
​Fax
​(608) 267-9451​
​Email*
ocicomplaints@wisconsin.gov​
​Mailing Address
​Office of the Commissioner of Insurance, P.O. Box 7873, Madison, WI 53707-7873
Street Address
Office of the Commissioner of Insurance, 125 South Webster Street, Madison, WI 53703-3474
​Parking​
​​Limited street parking is sometimes available, but meters require coins. 
Pre-arranged visitor parking may be available through staff with whom you are meeting. Verify and arrange before arrival.
Find information about accessible parking for people with disabilities 
View public parking garages ​ ​
​Building Access
Appointments are preferred before visitors arrive, but walk-ins are allowed.
Enter the plaza level of the building at the Webster Street entrance.
Check in with the security desk to receive a visitor badge.
Use the central elevators to access the second floor where the OCI reception desk is located.
Receptionists will assist you from that point.​
Office Hours
Monday through Friday 7:45 a.m. - 4:30 p.m.
​Days Closed
January 1 - ​New Year's Day
January - Martin Luther King Junior's Birthday (third Monday)
May - Memorial Day (last Monday)
July 4 - Independence Day
September - Labor Day (first Monday)
November - Thanksgiving Day (fourth Thursday)
December 24 - Christmas Eve
December 25 - Christmas Day
December 31 - New Year's Eve
If January 1, July 4, or December 25 falls on Sunday, the office is closed on the following day.
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​​

Department Specific Contact Informa​tion

Phone
(608) 266-8699
Toll-Free
(800) 236-8517
Fax
(608) 267-9451​
​Email*
ociagentlicensing@wisconsin.gov
​Mailing Address
​Agent Licensing, P.O. Box 7872, Madison, WI 53707-7872
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
​Email*
ocicompanylicensing@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
Online Complaint Portal
File a Complaint​
​Ask a General Insurance Question
Ask a Question
​Updated Call Policy
View Call Policy
Phone
(608) 266-3585
Toll-Free
(800) 236-8517
Fax
(608) 264-8115​
​Email*
ocicomplaints@wisconsin.gov​
Mailing Address**
Office of the Commissioner of Insurance, P.O. Box 7873, Madison, WI 53707-7873​​
​Hours
Monday through Friday 7:45 a.m. - 4:30 p.m.​
​Days Closed
January 1 - ​New Year's Day
January - Martin Luther King Junior's Birthday (third Monday)
May - Memorial Day (last Monday)
July 4 - Independence Day
September - Labor Day (first Monday)
November - Thanksgiving Day (fourth Thursday)
December 24 - Christmas Eve
December 25 - Christmas Day
December 31 - New Year's Eve
If January 1, July 4, or December 25 falls on Sunday, the office is closed on the following day.
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.

​**If you are sending your complaint by FedEx, UPS, Overnight Mail, etc., please use our physical address: Office of the Commissioner of Insurance, 125 South Webster Street, Madison, WI 53703-3474.
Fax
(608) 264-6237​
​Email*
​ocifinancial@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
Phone
(608) 266-3585
Toll-Free
(800) 236-8517
Fax
(608) 266-9935​
Email*
​ocicomplaints@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
Phone
View phone numbers here.
​Email*
ociipfcf@wisconsin.gov​
​Contact Form
View on​​line form here.
​Mailing Address
​Injured Patients and Families Compensation Fund, P.O. Box 7873, Madison, WI 53703-7873
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
​Email*
ocihmo@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
Phone
(608) 209-6309 (If request is outside of regular business hours, please email.)
​Email*
ociinformation@wisconsin.gov ​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
​Email*
​ocipublications@wisconsin.gov​​​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
Fax
(608) 264-8115​
​Email*
​ociratesforms@wisconsin.gov
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
Fax
(608) 267-1236
​Email*
ocirecords@wisconsin.gov
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
​Phone
​(608) 266-0107
Toll-Free
(800) 562-5558
Fax
(608) 264-6220​
​Email*
ocislif@wisconsin.gov​
​Mailing Address
​State Life Insurance Fund, P.O. Box 7873, Madison, WI 53707-7873
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​
​Email*
ocisurpluslinesfilings@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.