*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.
| Online Complaint Portal||File a Complaint|
|Ask a General Insurance Question||Ask a Question|
|Updated Call Policy||View Call Policy|
|Mailing Address**||Office of the Commissioner of Insurance, P.O. Box 7873, Madison, WI 53707-7873|
|Hours||Monday through Friday 7:45 a.m. - 4:30 p.m.|
|Days Closed||January 1 - New Year's Day|
January - Martin Luther King Junior's Birthday (third Monday)
May - Memorial Day (last Monday)
July 4 - Independence Day
September - Labor Day (first Monday)
November - Thanksgiving Day (fourth Thursday)
December 24 - Christmas Eve
December 25 - Christmas Day
December 31 - New Year's Eve
If January 1, July 4, or December 25 falls on Sunday, the office is closed on the following day.
**If you are sending your complaint by FedEx, UPS, Overnight Mail, etc., please use our physical address: Office of the Commissioner of Insurance, 125 South Webster Street, Madison, WI 53703-3474.