Last Updated: January 23, 2024
You may file a complaint with us if you are unable to resolve a dispute with an insurance company or agent, you have a problem with a pharmacy benefit manager service, or you receive a surprise medical bill. We follow a “no wrong door” policy and will work to make sure your complaint goes to the correct place – within OCI or to another state agency.
If you have questions or problems, you may call us toll-free at 1-800-236-8517 (outside of Wisconsin) or 1-608-266-0103 (within Wisconsin) or
ask us a general insurance question.
Use this complaint form if you are a consumer who has a complaint about an insurance company, an insurance agent, or a public adjuster.
File an Insurance Complaint