Last Updated: May 20, 2026
You may file a
complaint with us if you are unable to resolve a dispute with an insurance company or agent, have a problem with a pharmacy benefit manager service, receive a surprise medical bill, or would like to report suspected insurance fraud.
Use of Artificial Intelligence (AI)
If you use AI to assist in preparing documents or information submitted, please carefully review all materials prior to submission. AI-generated content frequently contains inaccuracies, incomplete information, or incorrect references to laws, regulations, or policy provisions that may not be applicable to your specific circumstances. Submission of inaccurate or irrelevant information may delay or complicate our office’s ability to efficiently review and investigate the matter and may result in longer response times.
If you have questions or problems, you may call us toll-free at 1-800-236-8517 (outside of Wisconsin) or 1-608-266-0103 (within Wisconsin), or ask us a general insurance question .
Use this form if you are a consumer who has a complaint about an insurance company, an insurance agent, or a public adjuster.
Consumers, pharmacists, and others should use this form if your complaint is related to pharmacy benefit manager (PBM) services.
File a complaint about a surprise bill from a health care provider or facility that falls under the federal No Surprises Act.
Insurance fraud is a deliberate deception by individuals or providers for financial gain. Use this form to report suspected insurance fraud.