Last Updated: February 8, 2021
This
guidegives an overview of the
Medicare program and the health and prescription drug
insurance available to those on Medicare in Wisconsin.
It includes a helpful glossary of terms and acronyms that are important in understanding the Medicare program.
GLOSSARY TIP: To more easily view a glossary term in a PDF within your internet browser, simply hold the CTRL (control) key (or ⌘ key on a Mac) while clicking on the
dotted-underlined term. This will open the glossary in a new window, allowing you to hold your spot within the consumer guide.
Request a Copy by Mail
If you wish to receive a printed version of this guide by mail, click here or call 1-800-236-8517 to request a copy.
File a Complaint
If you have a specific complaint about your insurance, refer it first to the insurance company or agent involved. If you do not receive satisfactory answers, contact the Office of the Commissioner of Insurance (OCI).
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Reach out to OCI (1-800-236-8517, ocicomplaints@wisconsin.gov) to speak with our staff. If sending an email, please indicate your name and phone number.
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File a complaint with OCI. You can file a complaint online by clicking here. If you would like to file your complaint by mail, you can download a complaint form in English or Español.