Education Provider

​​​​​​​​​​​​​​​​​​​​​​​​Last Updated: June 2, 2023​​​​​​​​​​

Jump to Section: Education Provider | PSI Services, LLC​ | State Based Systems | Provider Information Packet | Exam Review Workshop | Industry Day | Pass/Fail Reports

New! Annuity Best Interest Training Course Group Now Available

Wisconsin Best Interest Law (2021 Wis. Act 260) requires an intermediary who engages in the sale of annuities to complete updated annuity training which includes the best interest standard. Producers​ that completed an approved annuities training course prior to October 1, 2022, must complete either a one-time, 4-hour annuity training best interest course or a one-time, 1-hour refresher annuity training-best interest course within six months of the effective date of the Act. T​he deadline for intermediaries to complete this updated training is April 1, 2023.

New or updated courses must be submitted for approval under the new course group name, Annuity Training-Best Interest, via State Based Systems (SBS).​

​Questions or concerns on submitting new or update courses via SBS can be emailed to PSI directly. See contact information below. Any general questions can be submitted to

​​​​Education Provider​

This page is intended for prospective providers or approved providers ONLY. Licensees should refer to the C​E Requirements​ page for guidance. 

Prelicensing providers will assist in assuring that insurance applicants receive basic information regarding insurance, insurance ethics, and sales practices per s. Ins 26.01, Wis. Adm. Code ​

​Continuing education providers provide more extensive information regarding insurance, insurance ethics and insurance laws per s. Ins 28.01, Wis. Adm. Code ​ ​​.

​PSI Services, LLC ​

The State of Wisconsin has contracted with PSI Services, LLC (PSI) to administer our continuing education(CE)/prelicensing education(PE) program and conduct provider and course review. PSI handles all transactions and inquiries for providers and their submissions to the state.

Providers should contact PSI for the following items:

  • General Requirements
  • ​CE/PE Provider Applications and Renewals
  • CE/PE Course Applications and Renewals
  • Course Revisions
  • ​Pass/Fail Reports

Phone: 877-526-6833 Ext. 6769 
Appeals Email: WI-CEAppeals​ 

State Based Systems​

All providers will use the State Based Systems (SBS) database to access their provider accounts and submit their submission to the state. 

SBS offers the following functionality for providers:

  • Submission of provider applications
  • ​Submission of course applications
  • Submission and maintenance of course offerings
  • View course rosters and completions
  • View provider account
  • Submission of instructor applications
  • Upload attachments 
  • Update addresses, phone numbers, email addresses, and manage contact information
SBS also has How-To Guides​  to help walk through some of the processes. Providers should reach out directly with SBS if you should have any issues with the above functionality.

Phone: 816-783-8990

Provider Information Packet

Prospective providers and approved providers can reference the Provider Information Packet​ for more detailed instruction and guidance on the following items:

  • ​How to Apply for a Provider License
  • General Course Requirements
    • Course Groups and Methods
    • Acceptable/Not Acceptable Topics
  • How to Submit a Course
  • Certificates of Completion
  • Course Offerings
  • Instructor Requirements
  • Banking Course Credits
  • Renewal Requirements for Both Providers and Courses
  • Appeal Process for Denied Courses
  • NAIC Reciprocity Filing

The Provider Handbook also contains the forms, a course submission checklist​, and sample templates:

  • ​NAIC Reciprocity Form
  • Sample of an Acceptable Course Outline
  • Sample of an Unacceptable Course Outline
  • Certificate of Completion Template
  • Instructor Application
  • Affidavit of Personal Responsibility for Proctored Courses​
  • Course Subm​ission Checklist.pdf
  • Sample of Organization Structure Chart
  • Affidavit of Webinar Attendance Form​
Attention: If all required documentation is not provided at time of submission, the application will be denied and a new application and fee will be required. All fees are non-refundable.

Exam Review Workshop​​

On an annual basis, OCI holds a public meeting where state licensing exams items are evaluated to ensure that all material being tested on is current and relevant in regards to Wisconsin industry practices. The event is led by our examination vendor, PSI. Wisconsin exams are then updated and published for Wisconsin candidates.​

Industry Day

On an annual basis, alongside our examination vendor, PSI, OCI holds a public meeting where education ​providers and the state address issues, items of concerns, and other data related the students, education, exams, or licensees. 

Below are presentations given by OCI and third-party entities during past Industry Days.

Pass/Fail Reports​​​

Providers may request their own school pass rates from PSI directly. P​lease send your request by email to PSI at cathy@psionline.c​om​.