Market Conduct Examinations

​​​​Last Updated: March 12, 2020

​Market conduct examinations focus on the business practices of insurers and producers and are designed to monitor marketing, advertising, policyholder services, underwriting, rating, and claims practices. The adopted reports are public records. For more information about market conduct examinations, contact Rebecca Rebholz at (608) 264-8111. (To see examination reports focusing on the financial condition of insurers see financial examinations.)

1st  A  B  C  D  E  F  G  H  I  J  M  N  O  P  R  S  T  U  V  W

1st

• First Auto & Casualty Insurance Company​
  Madison, Wisconsin
  May 19 - 30, 2014

A

• Abri Health Plan, Inc.
  West Allis Wisconsin
  October 26 - November, 2009
• ACUITY, A Mutual Insurance Company
  Sheboygan, Wisconsin
  April 23 - May 4, 2012
• AIU Insurance Company
  New York, New York
  May 19 - 23, 2003
  AUI Insurance Company Response
• Allianz Life Insurance Company of North America​
  Minneapolis, Minnesota
  March 14 - 30, 2011
• Allstate Insurance Company
  Northbrook, Illinois
  June 16 - 27, 2008
• American Dental Plan of Wisconsin, Inc.
  Madison, WIsconsin
  December 3 - 5, 2001
• American Family Life Insurance Company
  Madison, Wisconsin
  October 19 - November 6, 2009
• American Family Mutual Insurance Company of Wisconsin
  Madison, Wisconsin
  December 1997
• American Investors Life Insurance Company
  Topeka, Kansas
  January 22 - February 1, 2008
  American Investors Life Insurance Company Response
• American Standard Insurance Company of Wisconsin
  Madison, Wisconsin
  December 1997
• Athene Annuity and Life Company
  West Des Moines, Iowa
  August 18 - September 5, 2014
  Athene Annuity and Life Company Response
• Atrium Health Plan, Inc.
  Hudson, Wisconsin
  August 1999 (Managed Care Desk Audit)
• Auto Club Insurance Association
  Southfield, Michigan
  September 13 - 24, 2010
• Auto-Owners Insurance Company
  Lansing, Michigan
  October 20 - 24, 2014
• Aviva Life and Annuity Company
  Des Moines, Iowa
  September 15 - 26, 2008
  Aviva Life and Annuity Company Response

B

• Bankers Life & Casualty Company
  Carmel, Indiana
  July 23 - August 10, 2012
• Blue Cross Blue Shield of Wisconsin
  Milwaukee, Wisconsin
  November 4 - 12, 2003
• Blue Cross & Blue Shield United of Wisconsin
  Milwaukee, Wisconsin
  May 17, 1999 - May 21, 1999

C

• Care-Plus Dental Plans, Inc.
  Wauwatosa, Wisconsin
  April 16 - May 1, 2012
  Care-Plus Dental Plans, Inc., Response
• Catholic Family Life Insurance
  Shorewood, Wisconsin
  March 17 - 26, 2003
• Catholic Financial Life
  Milwaukee, Wisconsin
  August 15 - 26, 2011
• Compcare Health Services Insurance Corporation
  Milwaukee, Wisconsin
  July 23 - August 2, 2001
• Conseco Senior Health Insurance Company
  Carmel, Indiana
  September 10 - 18, 2001
• Continental Indemnity Company
  Omaha, Nebraska
  August 20 - 29, 2018
• Continental Life Insurance Company of Brentwood, Tennessee
  Franklin, Tennessee
  June 16 - 27, 2014
  Continental Life Insurance Company Response
• CUNA Mutual Insurance Society
  Madison, Wisconsin
  September 3 - 11, 2002

D

• Dean Health Plan, Inc
  Madison, Wisconsin
  September 8 - 24, 2014
• ​Deerbrook Insurance Company
  Northbrook, Illinois
  April 23 - May 3, 2001
• Delta Dental of Wisconsin, Inc.
  Stevens Point, Wisconsin
  May 7 - 18, 2012

​E

• ​Employers Health Insurance Company
  Green Bay, Wisconsin
  January 30, 2001 - February 6, 2001
• Employers Insurance of Wausau, A Mutual Company
  Wausau, Wisconsin
  September & 0ctober 1997
• Erie Insurance Exchange
  Erie, Pennsylvania
  May 9 - 20, 2011

F

• Farmers Insurance Exchange
  Los Angeles, California
  June 7 - 17, 2010
  Farmers Insurance Exchange Response
• Fidelity & Guaranty Life Insurance Company
  Baltimore, Maryland
  March 30 - April 18, 2014
• Fortis Insurance Company
  Milwaukee, Wisconsin
  March 15 - 29, 2004
  Fortis Insurance Company Response

​G

• GEICO General Insurance Company
  Macon, Georgia
  July 23, 2012 - August 3, 2012
• General Casualty Company of Wisconsin
  Sun Prairie, Wisconsin
  November 3 - 14, 2008
• Germantown Mutual Insurance Company
  Germantown, Wisconsin
  November 13, 2000 - November 16, 2000
• Globe American Casualty Company
  Milford, Ohio 45150
  February 1999
• Globe Life and Accident Insurance Company
  Oklahoma City, OK
  June 14 - 24, 2010
• Greater LaCrosse Health Plans, Inc.
  Onalaska, Wisconsin
  As of October 2000
• Greatway Insurance Company
  Sheboygan, Wisconsin
  September 1998
• Group Health Cooperative of Eau Claire
  Eau Claire, Wisconsin
  April 1 - 3, 2002
• Group Health Cooperative of South Central Wisconsin
  Madison, Wisconsin
  June 28, 1999 - July 2, 1999
• Guarantee Trust Life Insurance Company
  Glenview, Illinois
  August 2 - 20, 2010
• Gundersen Health Plan, Inc.
  La Crosse, Wisconsin
  ​September 9 - 27, 2013

​H

• Hartford Underwriters Insurance Company
  Hartford, Connecticut
  February 10 - 21, 2003
• Health Tradition Health Plan
  Onalaska, Wisconsin
  October 18 - 29, 2010
• Heritage Mutual Insurance Company
  Sheboygan, Wisconsin
  September 1998
• Homesite Insurance Company
  Boston, Massachusetts
  March 21 - April 1, 2011

• Humana Insurance Company
  Green Bay, Wisconsin
  September 10 - 26, 2007
• Humana Wisconsin Health Organization Insurance Corporation
  Waukesha, Wisconsin, and Louisville, Kentucky
  August 23-27, 2004, and September 20-28, 2004

​I

• Infinity Insurance Company
  Birmingham, Alabama
  January 1999

J

• Jackson National Life Insurance Company
  Lansing, Michigan
  May 7 - 24, 2012
  Jackson National Life Insurance Company Response
• John Hancock Life Insurance Company
  Boston, Massachusetts
  May 11 - 21, 2009

​M

• Medical Associates Clinic Health Plan, Inc.
  Dubuque, Iowa
  June 2 - 18, 2003
• Mercycare Insurance Company
  Janesville, Wisconsin
  September 16 - October 4, 2002
• Midwest Dental Plan, Ltd.
  Mondovi, Wisconsin
  November 5, 1997
• Midwest Security Insurance Company
  Onalaska, Wisconsin
  August 1997
• Midwest Security Life Insurance Company
  Onalaska, Wisconsin
  January 20 - February 3, 2004
• ​Mutual o​f Omaha Insurance Company and
  United of Omaha Insurance Comany
  ​​Omaha, Nebraska
  August 8 - 26, 2011

N

• National Guardian Life Insurance Company
  Madison, Wisconsin
  April 21 - May 5, 2009
• National States Insurance Company
  St. Louis, Missouri
  October 21 - November 1, 2002
• Network Health Plan
  Menasha, Wisconsin
  January 18 - 26, 2011
  Network Health Plan Response
• North American Insurance Company
  Madison, Wisconsin
  February 26 - March 7, 2001
• North Central Health Protection Plan
  Wausau, Wisconsin
  October 6 - 7, 1999
• Northwestern Mutual Life Insurance Company, The
  Franklin, Wisconsin
  ​June 3 - 4, 2013

​O

• Owners Insurance Company
  Lansing, Michigan
  October 20 - 24, 2014
• Oxford Life Insurance Company
  Phoenix, Arizona
  April 8 - 24, 2002

P

• Physicians Insurance Company of Wisconsin
  Madison, Wisconsin
  As of July 1997
• Physicians Life Insurance Company
  Omaha, Nebraska
  October 13 - 24, 2008
• Physicians Mutual Insurance Company
  Omaha, Nebraska
  October 13 - 24, 2008
• Physicians Plus Insurance Corporation
  Madison, Wisconsin
  October 29 - November 8, 2012
• Prevea Health Insurance Plan, Inc.
  De Pere, Wisconsin
  August 6 - August 17, 2001
• Professional Dental Plan, Inc.
  Madison, Wisconsin
  December 3 - 5, 2001
• Progressive Classic Insurance Company
  Mayfield Village, Ohio
  July 28 - August 11, 2008, and March 8, 2010 - March 19, 2010
• Progressive Northern Insurance Company
  Mayfield Village, Ohio
  July 28 - August 11, 2008, and March 8, 2010 - March 19, 2010

​R

• Regent Insurance Company
  Sun Prairie, Wisconsin
  February 11 - 19, 2002
• Rural Mutual Insurance Company
  Madison, Wisconsin
  ​September 22 - 30, 2003

​S

• Secura Insurance A Mutual Company
  Appleton, Wisconsin
  June 7 - 11, 2004
• Security Health Plan of Wisconsin, Inc.
  Marshfield, Wisconsin
  September 10 - 28, 2012
• Sentry Insurance a Mutual Company
  Stevens Point, Wisconsin
  November 7 - 18, 2005
  March 10 - 14, 2008
• Society Insurance, A Mutual Company
  Fond du Lac, Wisconsin
  November 6 - 15, 2002

​T

• Thrivent Financial for Lutherans
  Appleton, Wisconsin
  October 28 - November 8, 2002
• Time Insurance Company
  Milwaukee, Wisconsin
  February 11 - 29, 2008
• Touchpoint Health Plan
  Appleton, Wisconsin
  March 3 - 11, 2003

​U

• United of Omaha​ Life Insurance Company and
  Mutual of Omaha Insurance Company
  Omaha, ​Nebraska
  August 8 - 26, 2011
• United Wisconsin Life Insurance Company
  Green Bay, Wisconsin
  March 4 - 15, 2002
• UnitedHealthcare of Wisconsin, Inc.
  Wauwatosa, Wisconsin
  April 14 - May 2, 2008
• Unity Health Plans Insurance Corporation
  Sauk City, Wisconsin
  April 29 - May 17, 2013

​V

• ​Valley Health Plan, Inc.​
  ​Eau Claire, Wisconsin
  February 7 - February 10, 2000
• Vision Insurance Plan of America
  West Allis, Wisconsin
  January 21 - February 1, 2002

​W

• Wausau Underwriters Insurance Company
  Wausau, Wisconsin
  September & 0ctober 1997
• WEA Insurance Corporation
  Wausau, Wisconsin
  October 6 - 13, 1997
• Wilson Mutual Insurance Company
  Sheboygan, Wisconsin
  February 2 - 13, 2009
• Wisconsin Automobile Insurance Plan
  Waukesha, Wisconsin
  September 26 - October 7, 2011
• Wisconsin Compensation Rating Bureau and
  Wisconsin Worker's Compensation Insurance Pool
  Waukesha, Wisconsin
  September 26 - October 7, 2011
• Wisconsin Mutual Insurance Company
  Madison, Wisconsin
  September 30 - October 4 and October 30, 2002
• Wisconsin Physicians Service Insurance Corporation
  Madison, Wisconsin
  November 1 - December 16, 2004
• WPS Health Plan, Inc.
  Green Bay, Wisconsin
  ​November 7 - 23, 2011