Types of Complaints

​​​​​​​​​Last Updated: November 18​, 2024

You may file a complaint​ ​with us if you are unable to resolve a dispute with an insurance company or agent, you have a problem with a pharmacy benefit manager service, you receive a surprise medical bill, or you would like to report suspected insurance fraud.​

If you have questions or problems, you may call​ us toll-free at 1-800-236-8517 (outside of Wisconsin) or 1-608-266-0103 (within Wisconsin) or ask us a general insurance question.​

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Insurance Company/Agent or Public Adjuster​Complaint​

Use this complaint​ form if you are a consumer who has a complaint about an insurance company, an insurance agent, or a public adjuster.

​File Complaint

Pharmacy Benefit ​Manager Complaint

Consumers, pharm​acists, and others should use this form if your complaint​ is related to pharmacy benefit manager (PBM) services.

File Complaint (Online)
​File Complaint​

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Surprise Medical Bill​​ Complaint​​

File a​ complaint​ about a surprise bill from a health care provider or facility that falls under the federal No Surprises ​A​​​ct​​​.
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​File Complaint​ (Online)​​​File Complaint 

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Report Insurance Fraud​​

Insurance fraud is a deliberate deception perpetrated by insured individuals, service providers, or other persons in positions of trust for financial gain.
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​Report I​nsurance Fraud​​​

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