Madison, Wis. — The Office of the Commissioner of Insurance (OCI) is responsible for administering and enforcing the insurance laws of Wisconsin. This includes monitoring the financial and marketing practices of individuals and companies. Each month, OCI publishes the administrative actions it has taken against these entities. The actions are issued by OCI when licensing applicants, or licensed individuals or companies have violated Wisconsin insurance statutes or regulations. In some cases, the individual or company denied the stated allegations but consented to the action taken. OCI strives to ensure fair and honest business practices to protect Wisconsin insurance consumers through this type of transparency. Copies of the administrative orders may be viewed online at
ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.
Any forfeitures paid are deposited in Wisconsin's Common School Fund administered by the Board of Commissioners of Public Lands. Earnings from the Fund are distributed to all public K-12 schools in the state and are used by school libraries to purchase materials such as books, newspapers, and computers.
If you have a question or complaint regarding an insurance company or agent you can use the online complaint form on our website,
oci.wi.gov, or contact OCI at 1-800-236-8517.
Allegations and Actions Against Agents
Jennifer L. Allen, 3490 N Kelly Dr., Unit 114C, North Fort Myers, FL 33903, had her insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Matthew Fillmer, 5543 Root River Dr., Greendale, WI 53129, had his application for an insurance license denied. This action was taken based on allegations of having criminal convictions that may be substantially related to insurance marketing type conduct and failing to fully disclose the convictions on a licensing application.
Megan T. Flannery, 1408 Chapman Dr., Waukesha, WI 53189, had her insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Michael J. Harkins, 2305 Namekagon St., Hudson, WI 54016, had his insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Amy J. Lichter, 2820 14th Ln., Kenosha, WI 53140, had her application for an insurance license denied. This action was taken based on allegations of having criminal convictions that may be substantially related to insurance marketing type conduct.
Denise J. O'Brien, 12922 Pine Meadows St., Tomball, TX 77375, had her application for an insurance license denied. This action was taken based on allegations of having an administrative action taken by the State of Texas related to misconduct in the business of insurance.
Scott P. Pederstuen, N10641 610th St., Wheeler, WI 54772, had his insurance license suspended. This action was taken based on allegations of owing delinquent child support.
Elshay Taylor, 4520 N 84th St., Apt. 2, Milwaukee, WI 53225, had her application for an insurance license denied. This action was taken based on allegations of providing materially untrue information on a licensing application and to OCI, and owing an unpaid money judgment to an insurer.
Asia R. Wurster, 4181 SW 70th Terr., Davie, FL 33314, had her public adjuster registration revoked. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to provide evidence of an active performance bond.
Allegations and Actions Against Companies
American Family Life Assurance Company of Columbus, 1932 Wynnton Rd., Columbus, GA 31999, was ordered to pay a forfeiture of $2,000.00 and was ordered to accurately retain life insurance applications for a minimum of five years after termination of the policy contract. These actions were taken based on allegations of failing to maintain policy records and timely responses to inquiries from OCI.