Madison, WI—OCI has taken the following administrative actions. In many of these cases the respondent denied the allegations but consented to the action taken. Any forfeitures paid in these administrative actions are deposited in the Common School Fund which is administered by the Board of Commissioners of Public Lands. The earnings from this fund are distributed to all public K-12 schools in Wisconsin and are used by school libraries to purchase books. Copies of the administrative action orders may be viewed online at https://ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.
OCI is responsible for overseeing the operations and marketing of insurance companies and agents in Wisconsin. OCI encourages anyone with a question or a complaint regarding an insurance company or agent to contact the office at this toll-free telephone number: 1-800-236-8517.
Allegations and Actions Against Agents
Dejoni N. Absher, 15917 E. Sprague Ave., Apt. 14, Spokane Valley, WA 99037, agreed to the issuance of a restricted insurance license. This action was taken based on allegations of having a criminal conviction which may be substantially related to insurance marketing type conduct.
Amy E. Callahan, 2905 Meadowbrook Rd., Middleton, WI 53562, had her insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Robert J. Campbell, 2444 Wander Ct., Eau Claire, WI 54703, had his insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Jeffrey R. Dobrunz, 229 E. Roeland Ave., Appleton, WI 54915, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose administrative actions taken by the state of Wisconsin on a licensing application, having criminal convictions that may be substantially related to insurance marketing type conduct, and failing to respond promptly to inquiries from OCI.
Paul D. Dodge, 47 Bowen St., Oshkosh, WI 54901, was ordered to pay a forfeiture of $500.00. This action was taken based on allegations of failing to timely report a criminal conviction to OCI.
Todd E. Dodge, 1454 Saint Clair Rd., Idaho Falls, ID 83404, had his application for an insurance license denied. This action was taken based on allegations of owing delinquent child support.
Kristen Fitzhugh, 3420 Wooster Rd., Apt. 605, Rocky River, OH 44116, agreed to the 30-day denial of her insurance licensing application, agreed to timely report information to OCI, and agreed to respond promptly to inquiries from OCI. These actions were taken based on allegations of failing to disclose an administrative action taken by the state of Wisconsin on a licensing application and failing to respond promptly to inquiries from OCI.
Dale G. Froehlich, 1168 Pattee Ave., Elburn, IL 60119, agreed to the permanent revocation of his insurance license. This action was taken based on allegations of obtaining a personal loan from an insurance consumer.
Lisandra M. Hall, 151 Laurel Dr. S., West Bend, WI 53095, had her application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose an administrative action taken by the state of Wisconsin on a licensing application.
Terrence Havens, 586 Bay Villas Ln., Naples, FL 34108, had his application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to provide evidence of eligibility to work in the United States.
Charmaine Heath, 2016 Amherst Rd., Hyattsville, MD 20783, had her application for an insurance license denied. This action was taken based on allegations of failing to provide evidence of equivalent resident state licensure and failing to respond promptly to inquiries from OCI.
Lisa J. Hoffmann, 246 U.S. Hwy. 14, Brooklyn, WI 53521, had her application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose a criminal conviction on a licensing application.
Jeffrey L. Knox, 6611 N. 58th St., Milwaukee, WI 53223, had his application for an insurance license denied. This action was taken based on allegations of failing to complete the required criminal background check/fingerprinting and failing to respond promptly to inquiries from OCI.
Andrew N. Lingle, 702 Lorillard Ct., Unit E305, Madison, WI 53703, had his application for an insurance license denied. This action was taken based on allegations of having an active resident insurance license in another state and failing to respond promptly to inquiries from OCI.
Christopher J. Lovald, W351N5305 Road C, Oconomowoc, WI 53066, agreed to the issuance of a restricted insurance license with certain reporting requirements. This action was taken based on allegations of having a history of unpaid civil money judgments, criminal convictions, delinquent child support payments, and tax delinquency.
David L. Nichols, 421 Manitowoc St., Reedsville, WI 54230, agreed to the issuance of a restricted insurance license with certain reporting requirements. This action was taken based on allegations of having administrative actions taken by the Office of Lawyer Regulation and having a history of civil money judgments.
Chancelor P. Schulze, 3058 Shorewood Dr., Oshkosh, WI 54901, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose a criminal conviction on a licensing application, taking an examination prior to completing prelicensing education, and failing to respond promptly to inquiries from OCI.
Muriel J. Stulen, 9438 S. Cty. Rd. E, Solon Springs, WI 54873, had her insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Gary L. Toms, 1054 Zephyr Hill Ave., Eau Claire, WI 54703, had his insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Thomas C. Utermoehl, Jr., 18141 Robinson Cir., Dayton, MN 55327, had his application for an insurance license denied. This action was taken based on allegations of owing delinquent child support and failing to respond promptly to inquiries from OCI.
James C. Venden, 7626 Midtown Rd., Apt. 106, Madison, WI 53719, had his application for an insurance license denied. This action was taken based on allegations of making a material misrepresentation on a licensing application and owing delinquent Wisconsin taxes.
Allegations and Actions Against Companies
Buiten & Associates, LLC, 5738 Foremost Dr. SE, Grand Rapids, MI 49546, had its application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose an administrative action taken by the state of Nevada on a licensing application.
GEICO Casualty Company, 5260 Western Ave., Chevy Chase, MD 20815, was ordered to pay a forfeiture of $1,000.00 and was ordered to cease and desist denying third-party claims due to noncooperation on the part of its insureds. These actions were taken based on allegations of failing to effectuate a fair and reasonable claims settlement.
Humana Insurance Company, 500 W. Main St., P. O. Box 740036, Louisville, KY 40201, agreed to pay a forfeiture of $2,500.00. This action was taken based on allegations of failing to comply with rate filing requirements.
PHL Variable Insurance Company, P.O. Box 5056, Hartford, CT 06102, was ordered to pay restitution of $534,804.78, was ordered to pay a forfeiture of $40,000.00, was ordered to reduce the cost of insurance rate to the pre-increase rate, and had its subject policy form disapproved for use in the state of Wisconsin. These actions were taken based on allegations of implementing a cost of insurance rate increase and using advertising in violation of Wisconsin insurance laws.
Victoria Fire & Casualty Company, One West Nationwide Blvd., Ste. 1-04-701, Columbus, OH 43215, was ordered to pay a forfeiture of $1,000.00 and was ordered to cease and desist failing to provide written notice when applying a short rate fee to unearned premium refunds for insured cancellation requests. These actions were taken based on allegations of failing to notify consumers of short rate cancellation fees.
Wisconsin Physicians Service Insurance Corporation, 1717 W. Broadway, Madison, WI 53713, agreed to cease and desist using unfiled rates, agreed to develop policies and procedures sufficient to ensure unfiled rate errors do not recur, and agreed to provide quarterly reports to OCI. These actions were taken based on allegations of using unfiled rates and premiums.
Copies of Administrative Actions