Madison, Wis. — The Office of the Commissioner of Insurance (OCI) is responsible for administering and enforcing the insurance laws of Wisconsin. This includes monitoring the financial and marketing practices of individuals and companies. Each month, OCI publishes the administrative actions it has taken against these entities. The actions are issued by OCI when licensing applicants, or licensed individuals or companies have violated Wisconsin insurance statutes or regulations. In some cases, the individual or company denied the stated allegations but consented to the action taken. OCI strives to ensure fair and honest business practices to protect Wisconsin insurance consumers through this type of transparency. Copies of the administrative orders may be viewed online at
ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.
Any forfeitures paid are deposited in Wisconsin's Common School Fund administered by the Board of Commissioners of Public Lands. Earnings from the Fund are distributed to all public K-12 schools in the state and are used by school libraries to purchase materials such as books, newspapers, and computers.
If you have a question or complaint regarding an insurance company or agent you can use the online complaint form on our website,
oci.wi.gov, or contact OCI at 1-800-236-8517.
Allegations and Actions Against Agents
Kory Allsop, 5747 E. 145th St. S., Bixby, OK 74008, agreed to the issuance of an insurance license. This action was taken after the acceptable resolution of a civil lawsuit alleging fraud and breach of fiduciary duty.
Andrew P. Amrein, 8500 Larkspur Ter., Saint John, IN 46373, agreed to voluntarily surrender his license. This action was taken based on allegations of failing to report an administrative action taken by another state.
Rachel Diaz, 5055 S. Dale Mabry Hwy., Apt. 1211, Tampa, FL 33611, had her application for an insurance license denied. This action was taken based on allegations of a previous administrative action taken in her home state.
Nicole Falck, 408 W. Main St., Little Chute, WI 54140, agreed to pay a forfeiture of $100.00. This action was taken based on allegations of failing to report a criminal conviction on a licensing application.
Michael Franklin, 11392 S. Red Cardinal Way, South Jordan, UT 84009-1257, had his insurance license revoked. This action was taken based on allegations of failing to pay a previously assessed forfeiture when due.
Grant M. Gibson, FX Insurance Agency, LLC, PO Box 1748, Grand Rapids, MI 49501-1748, had his insurance license revoked. This action was taken based on allegations of failing to pay a previously assessed forfeiture when due.
Christopher A. Khoury, 2038 Crosby Dr., Forney, TX 75126-5135, had his insurance license revoked. This action was taken based on allegations of failing to pay a previously assessed forfeiture when due.
Gino L. Mantua, 500 W. South St., Freeport, IL 61032, was ordered to pay a forfeiture of $500.00. This action was taken based on allegations of recommending an unsuitable plan to a consumer.
Benjamin C. McCray, 1318 Wembley Dr., Charlotte, NC 28205-5572, had his insurance license revoked. This action was taken based on allegations of failing to pay a previously assessed forfeiture when due.
Larry Morris, 6542 N. Woodstock St., Philadelphia, PA 19138, had his insurance license revoked. This action was taken based on allegations of failing to pay a previously assessed forfeiture when due.
Shonda R. Radford, 7100 W. Grandview Rd., Apt. 1107, Peoria, AZ 85382-4909, agreed to a six-month suspension of her Wisconsin insurance license. This action was taken based on allegations of inappropriate use of a special enrollment period.
Rolando A. Rodriguez, 5255 S. 22nd St., Milwaukee, WI 53221, agreed to pay a forfeiture of $500.00. This action was taken based on allegations of failing to timely report an administrative action taken by another state and failing to disclose administrative actions on a license application.
Christopher L. Stanley, 28738 SW 134th Ct., Homestead, FL 33033, was ordered to pay a forfeiture of $500.00. This action was taken based on allegations of failing to timely report an administrative action taken by another state.
Joseph A. Stelzer, 266 Belle Vernon Ct., Rochester Hills, MI 48309-2123, agreed to a permanent revocation of his Wisconsin insurance license. This action was taken based on allegations of misrepresentation in the sale of an insurance product.
Caprice Vaughan, 6365 Dorchester Trl., N. Richland Hills, TX 76182-4508, had her insurance license revoked. This action was taken based on allegations of failing to pay a previously assessed forfeiture when due.
Allegations and Actions Against Companies
Green Bay Insurance Services, 300 Dousman St., Green Bay, WI 54303, agreed to designate Mr. Nathan Valentine as the firm's Designated Responsible Licensed Producer (DRLP). This action was taken based on allegations of the proposed DRLP having a previous administrative action in Wisconsin.
Copies of Administrative Actions