Madison, Wis. — The Office of the Commissioner of Insurance (OCI) is responsible for administering and enforcing the insurance laws of Wisconsin. This includes monitoring the financial and marketing practices of individuals and companies. Each month, OCI publishes the administrative actions it has taken against these entities. The actions are issued by OCI when licensing applicants, or licensed individuals or companies have violated Wisconsin insurance statutes or regulations. In some cases, the individual or company denied the stated allegations but consented to the action taken. OCI strives to ensure fair and honest business practices to protect Wisconsin insurance consumers through this type of transparency. Copies of the administrative orders may be viewed online at
ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.
Any forfeitures paid are deposited in Wisconsin's Common School Fund administered by the Board of Commissioners of Public Lands. Earnings from the Fund are distributed to all public K-12 schools in the state and are used by school libraries to purchase materials such as books, newspapers, and computers.
If you have a question or complaint regarding an insurance company or agent you can use the online complaint form on our website,
oci.wi.gov, or contact OCI at 1-800-236-8517.
Allegations and Actions Against Agents
Adam Burk, 438 Broadway St., Eau Claire, WI 54703, agreed to the immediate surrender of his insurance license and agreed not to reapply for licensure for at least three years. These actions were taken based on allegations of improperly bringing notes into a testing facility.
Sonia Fenelon, Margate, FL, had her application for an insurance license denied. This action was taken based on allegations of failing to disclose administrative actions taken by the states of Florida, California, and Connecticut on a licensing application, failing to provide information required to complete a licensing application, and having additional administrative actions taken against her during the pendency of the licensing application.
Chase A. Fiscus, 13537 Shady Point Dr., Moorpark, CA 93021, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose an administrative action taken by the State of California and failing to disclose involvement in a lawsuit or arbitration containing allegations of fraud, misrepresentation, misappropriation or breach of fiduciary duty on a licensing application.
Adam N. Garbes, 744 Cooks Rd., Waukon, IA 52172, agreed to the issuance of an insurance license only after he provided certain information required to complete a licensing application. This action was taken based on allegations of failing to respond to documentation requests from OCI.
Shaun J. Greene, 4720 Naniloa Dr., Salt Lake City, UT 84117, agreed to the issuance of a conditional insurance license having certain disclosure requirements. This action was taken based on allegations of failing to disclose a multistate regulatory settlement agreement on a licensing application.
E. Brent Lundgren, 613 8th Ave. E, West Fargo, ND 58078, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose administrative actions taken by the State of North Dakota and FINRA, having administrative actions taken by the states of Minnesota and North Dakota, and failing to respond promptly to inquiries from OCI.
Chappelle D. Roe, 9217 N 83rd St., Milwaukee, WI 53223, had her application for an insurance license denied. This action was taken based on allegations of having a criminal conviction that may be substantially related to insurance marketing type conduct.
Tawni M. Ruesch, 635 N 12th Ave., Wausau, WI 54401, had her application for an insurance license denied. This action was taken based on allegations of having a criminal conviction that may be substantially related to insurance marketing type conduct.
Matthew James-Kampa Sletten, 323 S Pierson Ave., New Richmond, WI 54017, had his application for an insurance license denied. This action was taken based on allegations of providing incomplete and materially untrue information on a licensing reinstatement application.
Ramon Q. Smith, 4825 S Katelyn Cir., Apt. JJ204, Greenfield, WI 53220, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose complete and accurate information on a licensing application and having an unpaid civil money judgment owed to an insurer.
Danicka K. Thomas, 118 S Collins St., Cullen, LA 71021, had her application for an insurance license denied. This action was taken based on allegations of having criminal convictions that may be substantially related to insurance marketing type conduct.
Allegations and Actions Against Companies
Mutual of Omaha Insurance Company, 3300 Mutual of Omaha Plz., Omaha, NE 68175, was ordered to pay a forfeiture of $1,000.00. This action was taken based on allegations of failing to timely notify OCI of an insurance agent's appointment termination for cause.
Service Professionals Insurance Services, Inc., 500 La Terraza Blvd., Ste. 150, Escondido, CA 92025, had its application for an insurance license denied. This action was taken based on allegations of having administrative actions taken by the states of California and Oregon and having administrative actions taken against its Designated Responsible Licensed Producer (DRLP) by the states of Louisiana, California, and Oregon.
ViaSource Funding Group, LLC, 106 Allen Rd., Fl. 2, Bernards Township, NJ 07920, had its insurance license revoked. This action was taken based on allegations of failing to pay annual fees and failing to timely file an annual financial statement.
Copies of Administrative Actions