Madison, Wis. — The Office of the Commissioner of Insurance (OCI) is responsible for administering and enforcing the insurance laws of Wisconsin. This includes monitoring the financial and marketing practices of individuals and companies. Each month, OCI publishes the administrative actions it has taken against these entities. The actions are issued by OCI when licensing applicants, or licensed individuals or companies have violated Wisconsin insurance statutes or regulations. In some cases, the individual or company denied the stated allegations but consented to the action taken. OCI strives to ensure fair and honest business practices to protect Wisconsin insurance consumers through this type of transparency. Copies of the administrative orders may be viewed online at
ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.
Any forfeitures paid are deposited in Wisconsin's Common School Fund administered by the Board of Commissioners of Public Lands. Earnings from the Fund are distributed to all public K-12 schools in the state and are used by school libraries to purchase materials such as books, newspapers, and computers.
If you have a question or complaint regarding an insurance company or agent you can use the online complaint form on our website,
oci.wi.gov, or contact OCI at 1-800-236-8517.
Allegations and Actions Against Agents
Edwin Allen, Jr., 3740 W Green Tree Rd., Apt. 2, Milwaukee, WI 53209, had his application for an insurance license denied. This action was taken based on allegations of having a criminal conviction that may be substantially related to insurance marketing type activities.
Justin M. Butts, 2062 NW 8th St., Pompano Beach, FL 33069, was ordered to pay a forfeiture of $500.00 and was ordered to respond promptly to all inquiries from OCI. These actions were taken based on allegations of failing to provide information to OCI.
Stephen C. Fells, 3519 N 14th St., Milwaukee, WI 53206, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose criminal convictions and administrative actions on a licensing application and for repeatedly directing unprofessional, belligerent, and coercive language towards OCI staff.
Mark D. Gilbertson, 703 Clubview Ln., Altoona, WI 54720, agreed to pay a forfeiture of $10,000.00. This action was taken based on allegations of selling unsuitable annuity products.
Craig W. Henderson, 4607 152nd Ave., Kenosha, WI 53144, had his application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose administrative actions taken by the State of Wisconsin on a licensing application.
Aliyah Hunt, 3729 E Karstens Dr., Apt. 2, Madison, WI 53704, had her application for an insurance license denied. This action was taken based on allegations of financial misconduct, failing to disclose an administrative action taken by the State of Washington on a licensing application, and failing to timely disclose administrative actions taken by the states of Indiana, South Dakota, and Washington.
Katia D. Johnson-Shelley, fka Katia D. Stevenson, 1703 1/2 Neva Rd., Antigo, WI 54409, agreed to the voluntary surrender of all insurance license authority for a minimum period of five years. This action was taken based on allegations of misappropriating insurance premiums, having an insurance company appointment terminated for cause, failing to timely disclose a business bankruptcy, having a history of civil money judgments, and having a history of consumer complaints related to the sales of insurance products.
Lillian Klainos, fka Lillian Jovanovich, 3652 Monticeto Cir., Mundelein, IL 60060, agreed to pay a forfeiture of $5,000.00, agreed to pay consumer restitution, and agreed to permanently surrender her Wisconsin insurance license. These actions were taken based on allegations of selling unsuitable life insurance products.
James M. Klinzing, 26940 Carpenter Ln., Richland Center, WI 53581, had his application for an insurance license denied. This action was taken based on allegations of owing delinquent child support, failing to disclose criminal convictions on a licensing application, having criminal convictions that may be substantially related to insurance marketing type conduct, having unpaid civil money judgments, failing to respond promptly to inquiries from OCI, and failing to complete a licensing application.
Jace T. McDonald, 383 E Montello St., Montello, WI 53949, had his insurance license revoked. This action was taken based on allegations of owing delinquent Wisconsin taxes.
Jeffrey M. Moravchik, 64250 Maslek Ln., Mason, WI 54856, agreed to pay a forfeiture of $1,000.00 and agreed to pay consumer restitution. These actions were taken based on allegations of selling unsuitable annuity products.
Christopher P. Reyes, 10652 Windrose Point Ave., Las Vegas, NV 89144, had his application for an insurance license denied for 60 days. This action was taken based on allegations of failing to disclose an administrative action taken by the State of Nevada on a licensing application.
Jose Solorzano, 3800 S. 52nd St., Milwaukee, WI 53220, had his application for an insurance license denied. This action was taken based on allegations of failing to provide information required to complete a licensing application and having a criminal conviction that may be substantially related to insurance marketing type conduct.
Sylvia E. Swaby, 10101 David Taylor Dr., Ste. 250, Charlotte, NC 28262, was ordered to pay a forfeiture of $500.00 and was ordered to provide certain information to OCI. These actions were taken based on allegations of failing to respond to inquiries from OCI.
Melanie Thompson, 4455 Jacktar Rd. C, Oshkosh, WI 54901, had her application for an insurance license denied. This action was taken based on allegations of owing delinquent child support, having criminal convictions that may be substantially related to insurance marketing type conduct, and failing to disclose a criminal conviction on a licensing application.
Chandler M. Watson, 2330 Calumet Dr., Sheboygan, WI 53083, had his application for an insurance license denied. This action was taken based on allegations of having criminal convictions that may be substantially related to insurance marketing type conduct.
Allegations and Actions Against Companies
1 Stop Insurance Shop, LLC, 1703 Neva Rd, Antigo, WI 54409, agreed to the voluntary surrender of its insurance license for a minimum period of five years. This action was taken based on allegations of providing false information on a licensing application and demonstrating incompetence, untrustworthiness, or financial irresponsibility in the conduct of business.
Copies of Administrative Actions