• Community Options Program (COP)
    The Community Options Program provides community-based long-term care services if you have a limited income and assets, and would otherwise need to be in a nursing home. The Community Options Program offers a wide range of services including personal care, respite care, adult day care, transportation, and even necessary help with household chores.
    For more information on eligibility for the Community Options Program contact your:

    County or Tribal Community Options Coordinator
    (dhs.wisconsin.gov/LTC_COP/CONTACTS.HTM)

    County Elderly and Tribal Benefit Specialists
    (dhs.wisconsin.gov/aging/Genage/benspecs.htm)
    Benefit Specialists are trained to help older persons who are having a problem with their private or government benefits. They help older persons figure out what benefits they are entitled to and tell them what they must do to receive them.

    Information on services provided by the community options program:

    Home Health Agencies
    (dhs.wisconsin.gov/rl_DSL/HHAs/HHAintro.htm)

    Assisted Living Facilities
    (dhs.wisconsin.gov/bqaconsumer/AssistedLiving/AsLivindex.htm)

    Adult Day Care Programs
    (dhs.wisconsin.gov/rl_DSL/AdultDayCare/AdultDContax.htm)

    Contact the Regional Office (dhs.wisconsin.gov/rl_DSL/Contacts/ALSreglmap.htm) for the county in which the program is located for complaints about an Adult Day Care program, information about starting an Adult Day Care program in Wisconsin and compliance history of an Adult Day Care program

  • Regional Area Agencies on Aging
    (dhs.wisconsin.gov/aging/contacts/regaaas.htm)
    Your local Regional Area Agency on Aging is a good source of information for older people as well.
  • Family Care
    (dhs.wisconsin.gov/LTCare/INDEX.HTM)
    Family Care is a long-term care program being piloted by the Department of Health Services in nine Wisconsin counties. As a comprehensive and flexible long-term care service system, Family Care strives to foster people's independence and quality of life, while recognizing the need for interdependence and support.
  • Federal Long Term Care Insurance Program (www.opm.gov/insure/ltc/index.asp)
    1-800-LTC-FEDS (1-800-582-3337)
    1-800-843-3557 TTY
    Certified long-term care insurance consultants are available from 9 a.m. to 6 p.m., Monday through Friday, Eastern Time, to help you in filling out your application or to answer questions about the program.
    The Federal Long Term Care Insurance Program (FLTCIP) is an important new benefit for over 20 million people who are eligible to apply for this insurance, including Federal and Postal employees and annuitants, members and retired members of the uniformed services, their qualified relatives and a few other eligible groups.
    The U.S. Office of Personnel Management (OPM) contracted with John Hancock and MetLife Insurance Company to provide the insurance. They formed a company called Long Term Care Partners, LLC (also known as LTCP), to administer the Federal Long Term Care Insurance Program (www.opm.gov/insure/ltc/index.asp).
  • Long-Term Care Ombudsman Program
    (dhs.wisconsin.gov/aging/BOALTC/LTCOMBUD.HTM)
    1-800-815-0015 Ombudsman Program
    (608) 246-7001 Fax
    A service of the Wisconsin Board on Aging and Long-Term Care, the long-term care ombudsman is an advocate for long-term care consumers who are aged 60 and over who reside in nursing homes, group homes or are participating in the Community Options Program.

    Address:
    Board on Aging and Long-Term Care
    1402 Pankratz St., Ste. 111
    Madison, WI 53704-4001