- Board on Aging and Long Term Care (BOALTC) (longtermcare.state.wi.us/)
1-800-242-1060 Medigap Helpline
(608) 246-7001 Fax
This is a statewide toll-free number set up by the Wisconsin Board on Aging and Long-Term Care and funded by the Office of the Commissioner of Insurance to answer questions about health insurance and other health care benefits for the elderly. It has no connection with any insurance company.
Board on Aging and Long Term Care
1402 Pankratz St., Ste. 111
Madison, WI 53704-4001
- Center for Patient Partnerships (patientpartnerships.org)
(608) 890-0321 Advocacy Services
(608) 265-6267 General Business
A small educational center at the University of Wisconsin-Madison dedicated to training future professionals in law, public affairs, pharmacy, social work, medicine, and other related disciplines about health care patient advocacy.
- Office of the Commissioner of Insurance (OCI) (oci.wi.gov)
1-800-236-8517 (Statewide) or (608) 266-0103 (In Madison)
711 TDD (ask for 608-266-3586)
OCI publishes several consumer guides to assist seniors in their shopping for insurance. The publications should be used only as a guide. These guides are not legal documents, and do not represent your rights under any insurance policy or government program. Your policy, contract, or federal or state laws establish your rights. Consult an attorney for legal guidance about your specific rights; legal assistance may also be available through your local office for the aging.
If you are having a problem with your insurance, you should first check with your agent or with the insurance company that sold you the policy. If you do not get satisfactory answers, you may file a complaint with OCI.
PO Box 7873
Madison, WI 53703-7873
125 South Webster Street
Madison, WI 53703-3474
- Information on Alzheimer Programs (www.dhs.wisconsin.gov/aging/dementia/alzfcgsp.htm)
The Alzheimer's Family and Caregiver Support Program or AFCSP was created by the Wisconsin Legislature in 1985 in response to the stress and service needs of families caring at home for someone with irreversible dementia. To be eligible, a person must have a diagnosis of Alzheimer's disease or a related disorder, and be financially eligible. The program is coordinated by the Wisconsin Bureau of Aging and Long Term Care Resources, and is available in every county throughout the state.
Contact your county and tribal aging office (dhs.wisconsin.gov/aging/contacts/COAGOF.HTM). In different counties, different agencies administer this program, but the aging office will refer you to the right agency if necessary.