The Office of the Commissioner of Insurance established a staff position of Managed Care Specialist in Autumn 2000 to assist Wisconsinites who have managed care insurance. The Managed Care Specialist will:

  • Answer consumers' questions and inform them of their health insurance consumers' rights and responsibilities
  • Help consumers resolve more complex complaints concerning managed care
  • Administer the independent review program
  • Monitor the managed care marketplace

You can contact the OCI's Managed Care Specialist at the following electronic mail address: You can also call the Information & Complaints line: 1-800-236-8517 (toll-free in Wisconsin) to ask health insurance-related questions. Below are links to other related pages on the OCI's Web site.

Frequently Asked Questions

Health Maintenance Organization Information

Independent Review Process

Insurance Complaint Form

News (Press Releases, Administrative Actions, Articles)

OCI Publications

Senior Issues