Market conduct examinations focus on the business practices of insurers and producers and are designed to monitor marketing, advertising, policyholder services, underwriting, rating, and claims practices. The adopted reports are public records. For more information about market conduct examinations, contact Susan Ezalarab at (608) 266-8885.
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2001 2000 1999 1998 1997
Managed Care Desk Audits
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- Fortis Insurance Company (pdf)
Milwaukee, Wisconsin
March 15 - 29, 2004
Fortis Insurance Company Response (pdf)
- Humana Wisconsin Health Organization Insurance Corporation (pdf)
Waukesha, Wisconsin, and Louisville, Kentucky
August 23-27, 2004, and September 20-28, 2004
- Midwest Security Life Insurance Company (pdf)
Onalaska, Wisconsin
January 20 - February 3, 2004
- Secura Insurance A Mutual Company (pdf)
Appleton, Wisconsin
June 7 - 11, 2004
- Wisconsin Physicians Service Insurance Corporation (pdf)
Madison, Wisconsin
November 1 - December 16, 2004
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- AIU Insurance Company (pdf)
New York, New York
May 19 - 23, 2003
AIU Insurance Company Response (pdf)
- Blue Cross Blue Shield of Wisconsin (pdf)
Milwaukee, Wisconsin
November 4 - 12, 2003
- Catholic Family Life Insurance (pdf)
Shorewood, Wisconsin
March 17 - 26, 2003
- Dean Health Plan, Inc. (pdf)
Madison, Wisconsin
April 7 - 18, 2003
- Hartford Underwriters Insurance Company (pdf)
Hartford, Connecticut
February 10 - 21, 2003
- Medical Associates Clinic Health Plan, Inc. (pdf)
Dubuque, Iowa
June 2 - 18, 2003
- National Guardian Life Insurance Company (pdf)
Madison, Wisconsin
June 16 - 30, 2003
National Guardian Life Insurance Company Response (pdf)
- Rural Mutual Insurance Company (pdf)
Madison, Wisconsin
September 22 - 30, 2003
- Touchpoint Health Plan (pdf)
Appleton, Wisconsin
March 3 - 11, 2003
- UnitedHealthcare of Wisconsin, Inc. (pdf)
Wauwatosa, Wisconsin
March 24 - June 24, 2003
UnitedHealthcare of Wisconsin, Inc., Response (pdf)
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- CUNA Mutual Insurance Society (pdf)
Madison, Wisconsin
September 3 - 11, 2002
- General Casualty Company of Wisconsin (pdf)
Sun Prairie, Wisconsin
February 11 - 19, 2002
- Group Health Cooperative of Eau Claire (pdf)
Eau Claire, Wisconsin
April 1 - 3, 2002
- Mercycare Insurance Company (pdf)
Janesville, Wisconsin
September 16 - October 4, 2002
- National States Insurance Company (pdf)
St. Louis, Missouri
October 21 - November 1, 2002
- Oxford Life Insurance Company
Phoenix, Arizona
April 8 - 24, 2002
- Physicians Plus Insurance Corporation (pdf)
Madison, Wisconsin
June 3 - 19, 2002
Physicians Plus Insurance Corporation Response (pdf)
- Regent Insurance Company (pdf)
Sun Prairie, Wisconsin
February 11 - 19, 2002
- Society Insurance, A Mutual Company (pdf)
Fond du Lac, Wisconsin
November 6 - 15, 2002
- Thrivent Financial for Lutherans (pdf)
Appleton, Wisconsin
October 28 - November 8, 2002
- United Wisconsin Life Insurance Company (pdf)
Green Bay, Wisconsin
March 4 - 15, 2002
- Vision Insurance Plan of America (pdf)
West Allis, Wisconsin
January 21 - February 1, 2002
- Wisconsin Mutual Insurance Company (pdf)
Madison, Wisconsin
September 30 - October 4 and October 30, 2002
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- Allstate Insurance Company (pdf)
Northbrook, Illinois
April 23 - May 3, 2001
Allstate Insurance Company Response (pdf)
- American Dental Plan of Wisconsin, Inc. (pdf)
Madison, Wisconsin
December 3 - 5, 2001
- Compcare Health Services Insurance Corporation
Milwaukee, Wisconsin
July 23 - August 2, 2001
- Conseco Senior Health Insurance Company (pdf)
Carmel, Indiana
September 10 - 18, 2001
- Deerbrook Insurance Company (pdf)
Northbrook, Illinois
April 23 - May 3, 2001
- Employers Health Insurance Company (pdf)
Green Bay, Wisconsin
January 30, 2001 - February 6, 2001
- Midwest Security Life Insurance Company (pdf)
Onalaska, Wisconsin
March 10 - 30, 2001
- Network Health Plan of Wisconsin, Inc.
Menasha, Wisconsin
April 23 - April 26, 2001
- North American Insurance Company
Madison, Wisconsin
February 26 - March 7, 2001
- Prevea Health Insurance Plan, Inc. (pdf)
De Pere, Wisconsin
August 6 - August 17, 2001
- Professional Dental Plan, Inc. (pdf)
Madison, Wisconsin
December 3 - 5, 2001
- Secura Insurance A Mutual Company
Appleton, Wisconsin
September 25 - 28, 2001
- Wisconsin Automobile Insurance Plan (pdf)
Wauwatosa, Wisconsin
July and October 2001
- Wisconsin Compensation Rating Bureau and
Wisconsin Worker's Compensation Insurance Pool
Wauwatosa, Wisconsin
July and October 2001
- Wisconsin Physicians Service Insurance Corporation (pdf)
Madison, Wisconsin
July 9 - 23, 2001
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- GEICO General Insurance Company
Macon, Georgia
July 28, 2000
- Germantown Mutual Insurance Company
Germantown, Wisconsin
November 13, 2000 - November 16, 2000
- Greater LaCrosse Health Plans, Inc.
Onalaska, Wisconsin
As of October 2000
- Security Health Plan of Wisconsin, Inc.
Marshfield, Wisconsin
October 2000
- Unity Health Plans Insurance Corporation
Sauk City, Wisconsin
December 4 - December 13, 2000
- Valley Health Plan, Inc.
Eau Claire, Wisconsin
February 7 - February 10, 2000
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- American Family Life Insurance Company
Madison, Wisconsin
April 5, 1999 - April 30, 1999
- Blue Cross & Blue Shield United of Wisconsin
Milwaukee, Wisconsin
May 17, 1999 - May 21, 1999
- Globe American Casualty Company
Milford, Ohio 45150
February 1999
- Group Health Cooperative of South Central Wisconsin
Madison, Wisconsin
June 28, 1999 - July 2, 1999
- North Central Health Protection Plan
Wausau, Wisconsin
October 6 - 7, 1999
- Progressive Northern Insurance Company
Mayfield Village, Ohio
As of September 1999
- United Wisconsin Life Insurance Company
Green Bay, Wisconsin
January 25 - January 29, 1999
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- American Family Mutual Insurance Company of Wisconsin
Madison, Wisconsin
December 1997
- American Standard Insurance Company of Wisconsin
Madison, Wisconsin
December 1997
- Catholic Family Life Insurance
Milwaukee, Wisconsin
July 28, 1997 -- July 30, 1997
- Employers Insurance of Wausau, A Mutual Company
Wausau, Wisconsin
September & 0ctober 1997
- Midwest Dental Plan, Ltd.
Mondovi, Wisconsin
November 5, 1997
- Midwest Security Insurance Company
Onalaska, Wisconsin
August 1997
- Network Health Plan of Wisconsin, Inc.
Menasha, Wisconsin
July 21, 1997 -- July 25, 1997
- Physicians Insurance Company of Wisconsin
Madison, Wisconsin
As of July 1997
- Physicians Plus Insurance Corporation
Madison, Wisconsin
September 22 - October 3, 1997
- Wausau Underwriters Insurance Company
Wausau, Wisconsin
September & 0ctober 1997
- WEA Insurance Corporation
Wausau, Wisconsin
October 6-13, 1997
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- Atrium Health Plan, Inc.
Hudson, Wisconsin
August 1999
- Compcare Health Services Insurance Corporation
Milwaukee, Wisconsin
August 1999
- Dean Health Plan, Inc.
Madison, Wisconsin
August 1999
- Emphesys Wisconsin Insurance Company
De Pere, Wisconsin
July 1999
- Employers Insurance of Wausau A Mutual Company
Wausau, Wisconsin
September 1999
- Family Health Plan Cooperative
Milwaukee, Wisconsin
July 1999
- Greater La Crosse Health Plans, Inc.
Onalaska, Wisconsin
October 1999
- Group Health Cooperative of Eau Claire
Eau Claire, Wisconsin
August 1999
- Group Health Cooperative of South Central Wisconsin
Madison, Wisconsin
July 1999
- Gundersen Lutheran Health Plan, Inc.
La Crosse, Wisconsin
July 1999
- Humana Wisconsin Health Organization Insurance Corporation
Milwaukee, Wisconsin
July 1999
- Medica Health Plans of Wisconsin
Minneapolis, Minnesota
August 1999
- Medical Associates Clinic Health Plan of Wisconsin
Dubuque, Iowa
October 1999
- MercyCare Insurance Company
Madison, Wisconsin
September 1999
- Network Health Plan of Wisconsin, Inc.
Menasha, Wisconsin
July 1999
- North Central Health Protection Plan
Wausau, Wisconsin
July 1999
- Physicians Plus Insurance Corporation
Madison, Wisconsin
August 1999
- Prevea Health Insurance Plan
Green Bay, Wisconsin
August 1999
- Primecare Health Plan, Inc.
Madison, Wisconsin
August 1999
- Security Health Plan of WI, Inc.
Marshfield, Wisconsin
September 1999
- Touchpoint Health Plan, Inc.
Appleton, Wisconsin
November 1999
- Unity Health Plans Insurance Corporation
Sauk City, Wisconsin
August 1999
- Valley Health Plan, Inc.
Eau Claire, Wisconsin
October 1999
- Wisconsin Physicians Service Insurance Corporation
Madison, Wisconsin
July 1999
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