Market conduct examinations focus on the business practices of insurers and producers and are designed to monitor marketing, advertising, policyholder services, underwriting, rating, and claims practices. The adopted reports are public records. For more information about market conduct examinations, contact Susan Ezalarab at (608) 266-8885.

Use your particular browser's "Find. . ." capability or the links below to help locate the exam you are interested in.

2006    2005    2004    2003    2002    2001   2000   1999   1998   1997
Managed Care Desk Audits

2006

• Bankers Life & Casualty Company (pdf)
  Chicago, Illinois
  August 7 - 18, 2006

2005

• Auto Club Insurance Association (pdf)
  Dearborn, Michigan
  August 15 - 25, 2005
  Auto Club Insurance Association Response (pdf)
• Gundersen Lutheran Health Plan (pdf)
  La Crosse, Wisconsin
  February 14 - 28, 2005
• Network Health Plan (pdf)
  Menasha, Wisconsin
  April 4 - 8, 2005
  Network Health Plan Response (pdf)

2004

• Fortis Insurance Company (pdf)
  Milwaukee, Wisconsin
  March 15 - 29, 2004
  Fortis Insurance Company Response (pdf)
• Humana Wisconsin Health Organization Insurance Corporation (pdf)
  Waukesha, Wisconsin, and Louisville, Kentucky
  August 23-27, 2004, and September 20-28, 2004
• Midwest Security Life Insurance Company (pdf)
  Onalaska, Wisconsin
  January 20 - February 3, 2004
• Secura Insurance A Mutual Company (pdf)
  Appleton, Wisconsin
  June 7 - 11, 2004
• Wisconsin Physicians Service Insurance Corporation (pdf)
  Madison, Wisconsin
  November 1 - December 16, 2004

2003

• AIU Insurance Company (pdf)
  New York, New York
  May 19 - 23, 2003
  AIU Insurance Company Response (pdf)
• Blue Cross Blue Shield of Wisconsin (pdf)
  Milwaukee, Wisconsin
  November 4 - 12, 2003
• Catholic Family Life Insurance (pdf)
  Shorewood, Wisconsin
  March 17 - 26, 2003
• Dean Health Plan, Inc. (pdf)
  Madison, Wisconsin
  April 7 - 18, 2003
• Hartford Underwriters Insurance Company (pdf)
  Hartford, Connecticut
  February 10 - 21, 2003
• Medical Associates Clinic Health Plan, Inc. (pdf)
  Dubuque, Iowa
  June 2 - 18, 2003
• National Guardian Life Insurance Company (pdf)
  Madison, Wisconsin
  June 16 - 30, 2003
  National Guardian Life Insurance Company Response (pdf)
• Rural Mutual Insurance Company (pdf)
  Madison, Wisconsin
  September 22 - 30, 2003
• Touchpoint Health Plan (pdf)
  Appleton, Wisconsin
  March 3 - 11, 2003
• UnitedHealthcare of Wisconsin, Inc. (pdf)
  Wauwatosa, Wisconsin
  March 24 - June 24, 2003
  UnitedHealthcare of Wisconsin, Inc., Response (pdf)

2002

• CUNA Mutual Insurance Society (pdf)
  Madison, Wisconsin
  September 3 - 11, 2002
• General Casualty Company of Wisconsin (pdf)
  Sun Prairie, Wisconsin
  February 11 - 19, 2002
• Group Health Cooperative of Eau Claire (pdf)
  Eau Claire, Wisconsin
  April 1 - 3, 2002
• Mercycare Insurance Company (pdf)
  Janesville, Wisconsin
  September 16 - October 4, 2002
• National States Insurance Company (pdf)
  St. Louis, Missouri
  October 21 - November 1, 2002
• Oxford Life Insurance Company
  Phoenix, Arizona
  April 8 - 24, 2002
• Physicians Plus Insurance Corporation (pdf)
  Madison, Wisconsin
  June 3 - 19, 2002
  Physicians Plus Insurance Corporation Response (pdf)
• Regent Insurance Company (pdf)
  Sun Prairie, Wisconsin
  February 11 - 19, 2002
• Society Insurance, A Mutual Company (pdf)
  Fond du Lac, Wisconsin
  November 6 - 15, 2002
• Thrivent Financial for Lutherans (pdf)
  Appleton, Wisconsin
  October 28 - November 8, 2002
• United Wisconsin Life Insurance Company (pdf)
  Green Bay, Wisconsin
  March 4 - 15, 2002
• Vision Insurance Plan of America (pdf)
  West Allis, Wisconsin
  January 21 - February 1, 2002
• Wisconsin Mutual Insurance Company (pdf)
  Madison, Wisconsin
  September 30 - October 4 and October 30, 2002

2001

• Allstate Insurance Company (pdf)
  Northbrook, Illinois
  April 23 - May 3, 2001
  Allstate Insurance Company Response (pdf)
• American Dental Plan of Wisconsin, Inc. (pdf)
  Madison, Wisconsin
  December 3 - 5, 2001
• Compcare Health Services Insurance Corporation
  Milwaukee, Wisconsin
  July 23 - August 2, 2001
• Conseco Senior Health Insurance Company (pdf)
  Carmel, Indiana
  September 10 - 18, 2001
• Deerbrook Insurance Company (pdf)
  Northbrook, Illinois
  April 23 - May 3, 2001
• Employers Health Insurance Company (pdf)
  Green Bay, Wisconsin
  January 30, 2001 - February 6, 2001
• Midwest Security Life Insurance Company (pdf)
  Onalaska, Wisconsin
  March 10 - 30, 2001
• Network Health Plan of Wisconsin, Inc.
  Menasha, Wisconsin
  April 23 - April 26, 2001
• North American Insurance Company
  Madison, Wisconsin
  February 26 - March 7, 2001
• Prevea Health Insurance Plan, Inc. (pdf)
  De Pere, Wisconsin
  August 6 - August 17, 2001
• Professional Dental Plan, Inc. (pdf)
  Madison, Wisconsin
  December 3 - 5, 2001
• Secura Insurance A Mutual Company
  Appleton, Wisconsin
  September 25 - 28, 2001
• Wisconsin Automobile Insurance Plan (pdf)
  Wauwatosa, Wisconsin
  July and October 2001
• Wisconsin Compensation Rating Bureau and
  Wisconsin Worker's Compensation Insurance Pool
  Wauwatosa, Wisconsin
  July and October 2001
• Wisconsin Physicians Service Insurance Corporation (pdf)
  Madison, Wisconsin
  July 9 - 23, 2001

2000

• GEICO General Insurance Company
  Macon, Georgia
  July 28, 2000
• Germantown Mutual Insurance Company
  Germantown, Wisconsin
  November 13, 2000 - November 16, 2000
• Greater LaCrosse Health Plans, Inc.
  Onalaska, Wisconsin
  As of October 2000
• Security Health Plan of Wisconsin, Inc.
  Marshfield, Wisconsin
  October 2000
• Unity Health Plans Insurance Corporation
  Sauk City, Wisconsin
  December 4 - December 13, 2000
• Valley Health Plan, Inc.
  Eau Claire, Wisconsin
  February 7 - February 10, 2000

1999

• American Family Life Insurance Company
  Madison, Wisconsin
  April 5, 1999 - April 30, 1999
• Blue Cross & Blue Shield United of Wisconsin
  Milwaukee, Wisconsin
  May 17, 1999 - May 21, 1999
• Globe American Casualty Company
  Milford, Ohio 45150
  February 1999
• Group Health Cooperative of South Central Wisconsin
  Madison, Wisconsin
  June 28, 1999 - July 2, 1999
• North Central Health Protection Plan
  Wausau, Wisconsin
  October 6 - 7, 1999
• Progressive Northern Insurance Company
  Mayfield Village, Ohio
  As of September 1999
• United Wisconsin Life Insurance Company
  Green Bay, Wisconsin
  January 25 - January 29, 1999

1998

• The Dean Health Plan, Inc.
  Madison, Wisconsin
  November 30 - December 11, 1998
• Greatway Insurance Company
  Sheboygan, Wisconsin
  September 1998
• Heritage Mutual Insurance Company
  Sheboygan, Wisconsin
  September 1998
• Infinity Insurance Company
  Birmingham, Alabama
  January 1999
• Wilson Mutual Insurance Company
  Sheboygan WI 53082
  November 1998

1997

• American Family Mutual Insurance Company of Wisconsin
  Madison, Wisconsin
  December 1997
• American Standard Insurance Company of Wisconsin
  Madison, Wisconsin
  December 1997
• Catholic Family Life Insurance
  Milwaukee, Wisconsin
  July 28, 1997 -- July 30, 1997
• Employers Insurance of Wausau, A Mutual Company
  Wausau, Wisconsin
  September & 0ctober 1997
• Midwest Dental Plan, Ltd.
  Mondovi, Wisconsin
  November 5, 1997
• Midwest Security Insurance Company
  Onalaska, Wisconsin
  August 1997
• Network Health Plan of Wisconsin, Inc.
  Menasha, Wisconsin
  July 21, 1997 -- July 25, 1997
• Physicians Insurance Company of Wisconsin
  Madison, Wisconsin
  As of July 1997
• Physicians Plus Insurance Corporation
  Madison, Wisconsin
  September 22 - October 3, 1997
• Wausau Underwriters Insurance Company
  Wausau, Wisconsin
  September & 0ctober 1997
• WEA Insurance Corporation
  Wausau, Wisconsin
  October 6-13, 1997

Managed Care Desk Audits

• Atrium Health Plan, Inc.
  Hudson, Wisconsin
  August 1999
• Compcare Health Services Insurance Corporation
  Milwaukee, Wisconsin
  August 1999
• Dean Health Plan, Inc.
  Madison, Wisconsin
  August 1999
• Emphesys Wisconsin Insurance Company
  De Pere, Wisconsin
  July 1999
• Employers Insurance of Wausau A Mutual Company
  Wausau, Wisconsin
  September 1999
• Family Health Plan Cooperative
  Milwaukee, Wisconsin
  July 1999
• Greater La Crosse Health Plans, Inc.
  Onalaska, Wisconsin
  October 1999
• Group Health Cooperative of Eau Claire
  Eau Claire, Wisconsin
  August 1999
• Group Health Cooperative of South Central Wisconsin
  Madison, Wisconsin
  July 1999
• Gundersen Lutheran Health Plan, Inc.
  La Crosse, Wisconsin
  July 1999
• Humana Wisconsin Health Organization Insurance Corporation
  Milwaukee, Wisconsin
  July 1999
• Medica Health Plans of Wisconsin
  Minneapolis, Minnesota
  August 1999
• Medical Associates Clinic Health Plan of Wisconsin
  Dubuque, Iowa
  October 1999
• MercyCare Insurance Company
  Madison, Wisconsin
  September 1999
• Network Health Plan of Wisconsin, Inc.
  Menasha, Wisconsin
  July 1999
• North Central Health Protection Plan
  Wausau, Wisconsin
  July 1999
• Physicians Plus Insurance Corporation
  Madison, Wisconsin
  August 1999
• Prevea Health Insurance Plan
  Green Bay, Wisconsin
  August 1999
• Primecare Health Plan, Inc.
  Madison, Wisconsin
  August 1999
• Security Health Plan of WI, Inc.
  Marshfield, Wisconsin
  September 1999
• Touchpoint Health Plan, Inc.
  Appleton, Wisconsin
  November 1999
• Unity Health Plans Insurance Corporation
  Sauk City, Wisconsin
  August 1999
• Valley Health Plan, Inc.
  Eau Claire, Wisconsin
  October 1999
• Wisconsin Physicians Service Insurance Corporation
  Madison, Wisconsin
  July 1999