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Contact Us

​​​​​​OCI is Moving to a New Location

We appreciate your patience as we transition to our new offices at 101 E. Wilson Madison, WI 53703. Other contact information including phone numbers, email addresses, and PO Boxes will remain the same.​
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Phone
(608) 266-3585
Toll-Free
(800) 236-8517
711 (TDD)​
Ask for (608) 266-3586
Fax
​(608) 267-9451
Email​*
 ocicomplaints@wisconsin.gov
​Mailing Address
​​​Office of the Commissioner of Insurance, P.O. Box 7873, Madison, WI 53707-7873
- Mailing via FedEx, UPS, or Overnight Mail? Use our street address below.
​Street Address
​​Office of the Commissioner of Insurance, 101 East Wilson Street, Madison, WI 53703-3474​
​Parking
​Limited street parking is sometimes available, but meters require coins.
Pre-arranged visitor parking may be available through staff with whom you are meeting.
Verify and arrange before arrival. Find information about accessible parking for people with disabilities. ​​
View public parking garages. ​ ​
Building Access
All visitors to OCI will be required to sign in with both the security desk on the ground floor of the building and the OCI Reception desk and be escorted to OCI's floors by an OCI employee.
Once you've signed in, the security guard will contact the OCI reception desk to identify the appropriate employee to escort you. An OCI employee will meet you in the reception area and escort you to our floors. 
At the completion of the visit, you will be escorted back to the ground floor security desk.
​Office Hours
​Monday through Friday, 7:45 a.m. - 4:30 p.m.​​
​Days Closed
​January 1 - New Year's Day
January - Martin Luther King Junior's Birthday (third Monday)
May - Memorial Day (last Monday)
July 4 - Independence Day
September - Labor Day (first Monday)
November - Thanksgiving Day (fourth Thursday)
December 24 - Christmas Eve
December 25 - Christmas Day
December 31 - New Year's Eve
If January 1, July 4, or December 25 falls on Sunday, the office is closed on the following day.
​ *Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


​Department Specific Contact Information


​
Phone(608) 266-8699​
Toll-Free(800) 236-8517​
Fax(608) 267-9451​
Email* ociagentlicensing@wisconsin.gov​
​Mailing Address
Agent Licensing, P.O. Box 7872, Madison, WI 53707-7872​​
​Walk-ins
​Agent Licensing does not have a walk-in process. Learn more here.​​​
​Chat
​Monday - Friday, 7:45 a.m. - 4:30 p.m. Start a chat now.​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Email* ocicompanylicensing@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Consumer Affairs is Here to Help​​

​Ask a Question about Insurance
​​Online Form ​
​Existing Complaint: Submit Information or Ask a Question
Please include your complaint number.
​​Online Form 
​Request Help with an Insurance Problem
​​Filing a Complaint ​
​​
Updated Call PolicyOur standard practice in Market Regulation is to try to return calls within 2 business days. If you left a voice message but have not heard back from us within 2-3 business days, please send an email including the general nature of the inquiry (i.e. health insurance question) the date of your prior call and a number where we can reach you. If you know your examiner’s name, you can email that person directly. If not, please send an email to ocicomplaints@wisconsin.gov ​and an examiner will respond to your inquiry. Thank you for your patience.​
Phone(608) 266-3585​
Toll-Free(800) 236-8517​
Fax(608) 264-8115​
Email* ocicomplaints@wisconsin.gov​
​Mailing Address
​Office of the Commissioner of Insurance, P.O. Box 7873, Madison, WI 53707-7873​
​Walk-in Information
 ​View Consumer Affairs Walk-in FAQ​
​Hours
Monday through Friday, 7:45 a.m. - 4:30 p.m.
​Days Closed
​January 1 - New Year's Day
January - Martin Luther King Junior's Birthday (third Monday)
May - Memorial Day (last Monday)
July 4 - Independence Day
September - Labor Day (first Monday)
November - Thanksgiving Day (fourth Thursday)
December 24 - Christmas Eve
December 25 - Christmas Day
December 31 - New Year's Eve
If January 1, July 4, or December 25 falls on Sunday, the office is closed on the following day.​
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Fax(608) 254-6237
Email* ocifinancial@wisconsin.gov​
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Phone(608) 266-3585
Toll-Free(800) 236-8517
Fax(608) 264-8115
Email* ocicomplaints@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Phone View phone numbers.
Email* ociipfcf@wisconsin.gov
Contact Form View online form. ​
Mailing AddressInjured Patients and Families Compensation Fund, P.O. Box 7873, Madison, WI 53707-7873
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Email* ocihmo@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Fax(608) 209-6309 (If request is outside of regular business hours, please email)​
Email* ociinformation@wisconsin.gov​​​
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Email* ocipublications@wisconsin.gov​
*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Fax(608) 264-8115
Email* ociratesforms@wisconsin.gov​
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Fax(608) 267-1236
Email* ocirecords@wisconsin.gov​
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Phone​(608) 266-0107
Toll-Free(800) 562-5558
Fax(608) 264-6220
Email* ocislif@wisconsin.gov
Mailing AddressState Life Insurance Fund, P.O. Box 7873, Madison, WI 53707-7873
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​


Email* ocisurpluslinesfilings@wisconsin.gov​​​
​*Email Policy: Please include your name, phone number, and email address when corresponding. Please note that email that you send us is not necessarily secure against interception. Therefore, please do not send us any email with sensitive information like your Social Security number. If you must provide us with​ such information, contact us in writing by U.S. Postal mail. Please note: All email received is checked for known viruses or for certain attachments that have been determined to be a risk. The attachments that are blocked have the following extensions: com, dll, exe, pif, scr, vbs.​

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