For more information, contact: Robert Luck, Consumer Attorney,
Phone: (608) 266-0082,
E-mail: robert.luck@oci.state.wi.us

Madison, WI--OCI has taken the following administrative actions. In many of these cases the respondent denied the allegations but consented to the action taken. This list of administrative actions does not include actions for which a separate press release is done. Copies of the administrative action orders may be viewed online at https://ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.

OCI is responsible for overseeing the operations and marketing of insurance companies and agents in Wisconsin. OCI encourages anyone with a question or a complaint regarding an insurance company or agent to contact the office at this toll-free telephone number: 1-800-236-8517.

Allegations and Actions Against Agents

Van A. Buehler, 39833 Fairway Dr., Antioch, IL 60002, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and failing to disclose administrative action taken by the state of Illinois on an insurance license application.

Steven A. Conklin, 811 Glenwood Ct., Watertown, WI 53094, paid a forfeiture of $30,000.00 and has had his insurance license revoked. This action was based on allegations of assisting another individual in the forgery of a signature on an annuity application and signatures on annuity proceeds checks in violation of ss. 628.10 (2) (b) and 628.34 (1), Wis. Stat.

Ann E. Delmore, 10240 W. National Ave. #1896, West Allis, WI 53227, upheld the OCI decision to deny a waiver to not require continuing education. This action was based on allegations of an appeal on the OCI denial of her request for a CE waiver based on inability to pay for continuing insurance education.

Mark Dwain Hannifin, 1952 S. Club Dr., Wellington, FL 33414, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI regarding Florida administrative complaint.

John Francis Jennings, 240 Killarney Dr., Berkeley Heights, NJ 07922, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of New Jersey on an insurance license application.

Meryl H. Kelch, 1514 Beechwood Dr., Wausau, WI 54401, paid a forfeiture of $1,000.00 and was ordered to cease and desist from violating s. Ins 6.61, Wis. Adm. Code. This action was based on allegations of failing to report an administrative action taken by another agency.

Gloria Jean Kraker, 15420 Eland St. NW, Ramsey, MN 55303, has had her application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI regarding bankruptcy or judgment.

Christopher C. Langille, 1504 Delaware Ave. #13B, Wilmington, DE 19806, agreed to pay a forfeiture of $250.00 and agreed to respond promptly to all inquiries from OCI in the future. This action was based on allegations of failing to respond promptly to inquiries from OCI.

Stuart A. Levin, 3740 N. Lake Shore Dr. #16A, Chicago, IL 60613, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Illinois on an insurance license application.

James L. Massey, 124 Park Pl., Eau Claire, WI 54701, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative actions taken by the states of Illinois and South Dakota on an insurance license application and substance of administrative action taken by the state of Minnesota.

David J. Neary, S7860 Fox Pointe Trl., Eau Claire, WI 54701, was ordered to pay a forfeiture of $1,000.00 and was ordered to cease and desist from violating ss. Ins 6.60 and 6.61, Wis. Adm. Code. This action was based on allegations of failing to report an administrative action taken by the Wisconsin Department of Securities.

Raymond Thomas Palombo, 17283 Sun Lake Ter., Riverside, CA 92503, has had his application for an insurance license denied. This action was based on allegations of administrative action taken by the state of California for the sale of unauthorized union plans.

LaVerne H. Sassman, 120 W. Sunset Ave., Appleton, WI 54911, agreed to pay a forfeiture of $2,500.00 and agreed to cease and desist from the use of Medicare supplement advertisements not in compliance with ss. Ins 3.39 (15) and 20.01 (4) (a) 4., Wis. Adm. Code. This action was based on allegations of using Medicare supplement insurance advertising not in compliance with the law and in violation of a prior Order.

Suresh K. Shah, 1822 W. Touhy Ave., Chicago, IL 60626, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Illinois on an insurance license application.

Nathaniel Webb, 7800 Woodman Ave. #144, Van Nuys, CA 91402, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and failing to disclose administrative action taken by the state of California on an insurance license application.

Allegations and Actions Against Companies

Alpha Property & Casualty Insurance Company, P.O. Box 10360, Van Nuys, CA 91410, paid a forfeiture of $1,000.00 and was ordered to cease and desist from utilizing the services of an intermediary who is not properly appointed in compliance with s. Ins 6.47 (5), Wis. Adm. Code. This action was based on allegations of utilizing the services of an unlicensed agent and allowing an agent to submit applications prior to appointing the agent.

Atlantic Specialty Insurance Company, 140 Broadway, New York, NY 10005, paid a forfeiture of $1,000.00 and was ordered to cease and desist from canceling policies midterm unless the reason given falls within an acceptable reason under s. 631.36 (2), Wis. Stat., and to cease and desist from issuing midterm cancellation notices which do not state with reasonable precision the facts on which the decision to cancel was based. This action was based on allegations of issuing an improper midterm cancellation or nonrenewal of an insurance policy.

Blue Cross Blue Shield of Wisconsin, 401 W. Michigan St., Milwaukee, WI 53203, paid a forfeiture of $500.00 and was ordered to provide the information requested and to provide all information requested in response to all inquiries from the Commissioner. This action was based on allegations of failing to respond promptly to inquiries from OCI.

Insure-Rite, Inc., 3901 W. 95th St., Evergreen Park, IL 60805, has had its license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Illinois against Norman G. Olson and Norman G. Olson Insurance Agency on an insurance license application.

Liberty Mutual Fire Insurance Company, 175 Berkeley St., Boston, MA 02117, agreed to pay a forfeiture of $2,500.00 and agreed to comply with the terms of the stipulation. This action was based on allegations of failing to provide information or instructions to the policyholder for applying for insurance through a risk-sharing plan, failing to fully and accurately respond to OCI complaint requests for information that also constituted a repeat violation of a prior Order, and failing to apply its underwriting guidelines uniformly.

National Union Fire Insurance Company of Pittsburgh, PA, 70 Pine St., New York, NY 10270, paid a forfeiture of $500.00 and was ordered to provide the information requested and promptly reply in writing providing all information requested in response to all inquiries from the Commissioner requesting a reply. This action was based on allegations of failing to respond promptly to inquiries from OCI.

Progressive Classic Insurance Company, East Point Bldg. 3rd Fl., P.O. Box 94964, Cleveland, OH 44101, paid a forfeiture of $1,000.00 and was ordered to cease and desist from utilizing the services of an intermediary who is not properly appointed in compliance with s. Ins 6.57 (5), Wis. Adm. Code. This action was based on allegations of utilizing the services of an unlicensed agent and allowing an agent to submit applications prior to appointing the agent.

Progressive Northern Insurance Company, East Point Bldg. 3rd Fl., P.O. Box 94964, Cleveland, OH 44101, paid a forfeiture of $5,000.00 and was ordered to cease and desist from utilizing the services of an intermediary who is not properly appointed in compliance with s. Ins 6.57 (5), Wis. Adm. Code. This action was based on allegations of utilizing the services of an unlicensed agent and allowing an agent to submit applications prior to appointing the agent.

Tire Guard, Inc., 100 E. Broad St. #B, Falls Church, VA 22046, was ordered to cease and desist from conducting an insurance business in Wisconsin unless and until proper authority has been obtained from the Commissioner. This action was based on allegations of doing an insurance business without proper authority.

Windsor Insurance Company, P.O. Box 105091, Atlanta, GA 30348, paid a forfeiture of $1,000.00 and was ordered to cease and desist from utilizing the services of an intermediary who is not properly appointed in compliance with s. Ins 6.57 (5), Wis. Adm. Code. This action was based on allegations of utilizing the services of an unlicensed agent and allowing an agent to submit applications prior to appointing the agent.

Copies of Administrative Actions