For more information, contact: Robert Luck, Consumer Attorney,
Phone: (608) 266-0082,
E-mail: robert.luck@oci.state.wi.us

Madison, WI - OCI has taken the following administrative actions. In many of these cases the respondent denied the allegations but consented to the action taken.

OCI is responsible for overseeing the operations and marketing of insurance companies and agents in Wisconsin. OCI encourages anyone with a question or a complaint regarding an insurance company or agent to contact the office at this toll-free telephone number: 1-800-236-8517.

Allegations and Actions Against Agents

Monica E. Staples, 4705 W. Burleigh Apt. 7, Milwaukee, WI 53210, has had her application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI regarding criminal convictions. Agent Staples did not appear at the hearing or prehearing.

Eric S. Treend, 27 Owen Brown St., Hudson, OH 44236, paid a forfeiture of $1,000.00 and was ordered to report and pay the commissioner the proper premium tax of 5% and cease and desist from transacting a surplus lines insurance business in Wisconsin until properly licensed as a surplus lines agent. This action was based on allegations of violating surplus lines laws.

Allegations and Actions Against Companies

American General Assurance Company, 3600 Route 66, Neptune, NJ 60173, paid a forfeiture of $500.00 and was ordered to provide the information requested and promptly reply in writing to all future requests. This action was based on allegations of failing to respond to OCI.

Fire Insurance Exchange, 4680 Wilshire Blvd., Los Angeles, CA 90010, paid a forfeiture of $500.00 and was ordered to cease and desist from nonrenewing policies without mailing or delivering a proper nonrenewal notice at least 60 days prior to the nonrenewal date. This action was based on allegations of issuing an improper nonrenewal of an insurance policy.

General Casualty Company of Wisconsin, One General Dr., Sun Prairie, WI 53596, paid a forfeiture of $500.00 and was ordered to cease and desist from changing the terms of a policy midterm. This action was based on allegations of changing the terms of a policy midterm.

Middleton Insurance Company, 6924 University Ave., Middleton, WI 53562, paid a forfeiture of $500.00. This action was based on allegations of failing to comply with a previous examination order.

PHP Insurance Plan, Inc., 301 N. Broadway Ste. 110, DePere, WI 54115, paid a forfeiture of $2,000.00. This action was based on allegations of failing to comply with a previous examination order.

Physicians Plus Insurance Corporation, 22 E. Mifflin St. Ste. 200, Madison, WI 53703, paid a forfeiture of $4,000.00. This action was based on allegations of failing to comply with a previous examination order.

Royal Administration Services, Inc., 51 Mill St. Bldg. F, Hanover, MA 02339, paid a forfeiture of $2,700.00 and was ordered to cease and desist from using forms unless and until they have been filed with and approved by the commissioner. This action was based on allegations of using unapproved policy forms.

Copies of Administrative Actions