For more information, contact: Robert Luck, Consumer Attorney,
Phone: (608) 266-0082,
E-mail: robert.luck@wisconsin.gov

Madison, WI—OCI has taken the following administrative actions. In many of these cases the respondent denied the allegations but consented to the action taken. This list of administrative actions does not include actions for which a separate press release is done. Any forfeitures paid in these administrative actions are deposited in the Common School Fund which is administered by the Board of Commissioners of Public Lands. The earnings from this fund are distributed to all public K-12 schools in Wisconsin and are used by school libraries to purchase books. Copies of the administrative action orders may be viewed online at https://ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.

OCI is responsible for overseeing the operations and marketing of insurance companies and agents in Wisconsin. OCI encourages anyone with a question or a complaint regarding an insurance company or agent to contact the office at this toll-free telephone number: 1-800-236-8517.

Allegations and Actions Against Agents

David C. Ackerman, 2947 S. 11th St. #2, Milwaukee, WI 53215, has had his insurance license revoked. This action was based on allegations of failing to pay Wisconsin delinquent taxes due.

Claude W. Baker, 2204 Denver Dr., Rockford, IL 61108, has had his insurance license revoked. This action was based on allegations of failing to pay a required fee to OCI.

Sonelay Boualouang, N7474 690th St., Beldenville, WI 54003, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Wisconsin on an insurance license application.

Ryan Raymond Callaway, 5620 E. 43rd Ave., Anchorage, AK 99504, agreed to respond promptly to all inquiries from OCI and agreed to a suspension of his license for 31 days. This action was based on allegations of failing to respond promptly to inquiries from OCI regarding an insurance application.

James W. Crystal, 875 Park Ave. #7B, New York, NY 10021, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and administrative action taken by another state.

Cheyenne Erdmann, 704 1/2 First St., Menasha, WI 54952, has had her license denied for 31 days. This action was based on allegations of failing to disclose previous criminal convictions on an insurance license application.

Christopher Lee Flores, 1618 N. Second St., Sheboygan, WI 53081, has had his application for an insurance license denied. This action was based on allegations of a number of criminal convictions which may be substantially related to insurance marketing type conduct. Mr. Flores did not appear at the hearing or prehearing.

Mark A. Gindlin, 2350 W. Good Hope Rd. #357, Milwaukee, WI 53209, has had his license denied for 31 days. This action was based on allegations of failing to disclose previous criminal convictions on an insurance license application and a criminal conviction which may be substantially related to insurance marketing type conduct.

Richard David Glogg, 7025 Ridge Forest Walk, Cumming, GA 30040, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Georgia on an insurance license application.

James Willie Harris, 1184 Sapphire Ln., Shakopee, MN 55379, has had his insurance license revoked. This action was based on allegations of failing to pay a required fee to OCI.

Sarah Jane Jensen, 6609A W. Fairview Ave., Milwaukee, WI 53213, has had her license denied for 31 days. This action was based on allegations of failing to disclose previous criminal convictions on an insurance license application.

Sharyn Ann Kedrowski, 3041 Monica Ct., Plover, WI 54467, has had her license denied for 31 days. This action was based on allegations of failing to disclose previous criminal convictions on an insurance license application.

Donnie Earl Leverette, 644 S. 44th Ave., Wausau, WI 54401, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Wisconsin on an insurance license application.

Daniel K. Mennemeyer, 2720 Central St. #1E, Evanston, IL 60201, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI regarding bankruptcy, failing to disclose previous criminal convictions on an insurance license application, and misrepresenting information to OCI regarding termination from insurance companies for cause.

Gary L. Miller, 1329 Hwy. 75N, Breckenridge, MN 56520, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of South Dakota on an insurance license application.

Stephanie Regina Nevels, 2400 Galway, Mansfield, TX 76063, has had her license denied for 31 days. This action was based on allegations of failing to disclose administrative actions taken by the states of Alabama and Georgia on an insurance license application.

Erwin Norwood, 8710 Charming Knoll Ct., Tampa, FL 33635, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI, administrative action taken by another state, and a criminal conviction which may be substantially related to insurance marketing type conduct.

Precious A. Owens, 138 Woltz Ave., Buffalo, NY 14212, has had her application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and a criminal conviction which may be substantially related to insurance marketing type conduct.

Charles Francis Perks, 12160 NE Tenth Ter., Ocala, FL 34479, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative actions taken by the state of Florida on an insurance license application.

Curtis Mark Rutten, 314 W. Atlantic St., Appleton, WI 54911, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and failing to disclose previous criminal convictions on an insurance license application.

Adam Sell, 2422 Orleans Ave., Niagara Falls, NY 14303, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and a criminal conviction which may be substantially related to insurance marketing type conduct.

Alfred Imad Shuaibe, 10017 W. Crown King Rd., Tolleson, AZ 85353, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and failing to disclose administrative actions taken by the states of Wisconsin and Illinois on an insurance license application.

Scott E. H. Smith, 4154 Towne Green Cir., Addison, TX 75001, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and administrative action taken by another state.

Romero Q. Sumpter, 8200 W. Bender Ave., Milwaukee, WI 53218, has had his insurance license revoked. This action was based on allegations of failing to pay a required fee to OCI.

Teryl E. Williamson, N48 W27950 Jerilane Ct., Pewaukee, WI 53072, has had his insurance license revoked. This action was based on allegations of failing to pay Wisconsin delinquent taxes due.

Brenda Faye Wilson, 323 Cedar Ln., Anniston, AL 36206, has had her license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Alabama on an insurance license application.

Chad J. Zambarda, 131 Helen St., P.O. Box 10991, Green Bay, WI 54307, has had his application for an insurance license denied. This action was based on allegations of a criminal conviction which may be substantially related to insurance marketing type conduct.

Allegations and Actions Against Companies

American Home Warranty Company, 212 Market St., P.O. Box 10, New Richmond, OH 45157, paid a forfeiture of $500.00 and was ordered to supply a complete list of all Wisconsin warranty holders to include names, addresses, and dollar amounts derived from the sale of each of these contracts. This action was based on allegations of doing an insurance business without proper authority and failing to respond promptly to inquiries from OCI.

Doral Dental Plan of Wisconsin, Inc., 12121 N. Corporate Pky., Mequon, WI 53092, paid a forfeiture of $500.00 and was ordered to provide the requested information within ten days of the order, to promptly reply in writing, and to provide all information requested in response to inquiries from the Commissioner. This action was based on allegations of failing to respond promptly to inquiries from OCI.

Exclusive Settlement Services, Inc., 1000 Cliff Mine Rd. #250, Pittsburgh, PA 15275, has had its license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Kansas on an insurance license application.

Guarantee Trust Life Insurance Company, 1275 Milwaukee Ave., Glenview, IL 60025, paid a forfeiture of $75,000.00 and was ordered to demonstrate compliance with the Illinois Consent Decree for affected Wisconsin insureds and not violate Wisconsin insurance laws. This action was based on allegations of misrepresenting the terms of long-term care policies by increasing premiums during a five-year rate guarantee period.

Healthscope Benefits, Inc., 27 Corporate Hill Dr., Little Rock, AR 72205, has had its license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Nevada on an insurance license application.

TCC Insurance Agency, Inc., 2121 San Jacinto Ste. 400, Dallas, TX 75201, has had its application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and failing to disclose administrative action taken by the state of Oklahoma on an insurance license application.

Copies of Administrative Actions