For more information, contact: Robert Luck, Consumer Attorney,
Phone: (608) 266-0082,
E-mail: robert.luck@oci.state.wi.us

Madison, WI—OCI has taken the following administrative actions. In many of these cases the respondent denied the allegations but consented to the action taken. This list of administrative actions does not include actions for which a separate press release is done. Copies of the administrative action orders may be viewed online at https://ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.

OCI is responsible for overseeing the operations and marketing of insurance companies and agents in Wisconsin. OCI encourages anyone with a question or a complaint regarding an insurance company or agent to contact the office at this toll-free telephone number: 1-800-236-8517.

Allegations and Actions Against Agents

Barry Dean Atwood, 34 Sea Winds Ln. E., Ponte Vedra Beach, FL 32082, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of New Jersey on an insurance license application.

Craig M. Barrett, 103 Weldon Way, Pennington, NJ 08534, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of New Jersey on an insurance license application.

Stephanie D. Ann Bowman, 2406 Crest Park Dr., P.O. Box 200543, Arlington, TX 76006, has had her application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI regarding administrative actions taken by the states of Texas and Louisiana against a business in which she is an officer.

Michael V. Buchler, 5 Tremont Ct., Newark, DE 19713, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI, failing to disclose administrative action taken by the state of South Dakota on an insurance license application, and administrative action taken by the state of Delaware.

Javier Cortez, 5905 Sandalwood Dr., McKinney, TX 75070, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI regarding bankruptcy or judgment.

Mercer Hicks III, One Turnberry Wood, Pinehurst, NC 28374-8516, was ordered to cease and desist from engaging in the business of insurance in any manner in the state of Wisconsin until and unless properly licensed to do so. This action was based on allegations of attempting to solicit the sale of an annuity to a Wisconsin resident while not licensed, in violation of Wisconsin insurance laws.

Carvin J. Hilliard, 9 Raymond St. 2nd Fl., Norwalk, CT 06854, has had his application for an insurance license denied. This action was based on allegations of failing to disclose administrative action taken by the state of South Carolina on an insurance license application.

Shelia Lynn Holmes, 1310 Merchants Tale Ln., Austin, TX 78748, has had her application for an insurance license denied. This action was based on allegations of failing to report administrative action taken by the states of Alabama, Indiana, Kansas, and South Dakota on an insurance license application and the substance of administrative actions taken by another state.

Robert Jacaman, 4900 E. Oltorf #1031, Austin, TX 78741, has had his license denied for 31 days. This action was based on allegations of failing to disclose administrative action taken by the state of Georgia on an insurance license application.

Casey K. Johnson, 5237 E. County Rd. J, Clinton, WI 53525, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI relating to missing examination documents for resident application.

Jason Nathan Leigh, 3611 Carson, Amarillo, TX 79109, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and a criminal conviction substantially related to insurance marketing type conduct.

Mark John Matsock, 8826 N. 47th Pl., Phoenix, AZ 85028, agreed to pay a forfeiture of $1,000.00 and agreed to report all "formal administrative actions" as required in s. Ins 6.61, Wis. Adm. Code, and agreed to a suspension of his license for 180 days. This action was based on allegations of failing to disclose administrative action taken by the state of North Carolina on an insurance license application.

Robert Frank Moore, 7339 Grassy Trl., San Antonio, TX 78244, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and a criminal conviction substantially related to insurance marketing type conduct.

Victor Gabriel Paz, 1100 Arno Dr., Sierra Madre, CA 91024, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and failing to disclose administrative actions taken by the state of California on an insurance license application.

Tracie C. Templin, W5244 Bechaud Beach Dr., Fond du Lac, WI 54935, agreed to be monitored by two individuals for a period of two years. This action was based on allegations of a criminal conviction substantially related to insurance marketing type conduct.

Cesar Valadez, 926 E. Chicago St., Whitewater, WI 53190, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI and a criminal conviction substantially related to insurance marketing type conduct.

Troy J. Verburgt, 413 Sixth Ave. Apt. 204, New Glarus, WI 53574, has had his application for an insurance license denied. This action was based on allegations of failing to respond promptly to inquiries from OCI, a criminal conviction substantially related to insurance marketing type conduct, and failing to pay past child support due.

Aaron P. Westfahl, 2443 S. 69th St., Milwaukee, WI 53219, has had his application for an insurance license denied. This action was based on allegations of a criminal conviction substantially related to insurance marketing type conduct.

Allegations and Actions Against Companies

Balboa Warranty Services Corporation, 3349 Michelson Dr. Ste. 200, Irvine, CA 92612, paid a forfeiture of $1,000.00 and was ordered to immediately file a financial statement prepared on an accrual basis in accordance with generally accepted accounting principles and audited by an independent certified accountant for the calendar year ending December 31, 2005. This action was based on allegations of failing to file a required financial statement by the due date.

Bankers Life and Casualty Company, 222 Merchandise Mart Plaza, Chicago, IL 60654, paid a forfeiture of $500.00 and was ordered to cease and desist from further violation of s. Ins 3.27, Wis. Adm. Code. This action was based on allegations of permitting the use of Medicare supplement insurance advertising not in compliance with the law.

Caterpillar Product Services Corporation, 2120 West End Ave., Nashville, TN 37203, paid a forfeiture of $1,000.00 and was ordered to immediately file a financial statement prepared on an accrual basis in accordance with generally accepted accounting principles and audited by an independent certified accountant for the calendar year ending December 31, 2005. This action was based on allegations of failing to file a required financial statement by the due date.

Christian Broadcasting Network, Inc., The, 977 Centerville Turnpike, c/o Planned Giving Dept. CSB 112, Virginia Beach, VA 23463, paid a forfeiture of $1,000.00. This action was based on allegations of failing to respond promptly to inquiries from OCI and failing to file a required financial statement by the due date.

Erie Insurance Exchange, 100 Erie Insurance Pl., Erie, PA 16530, paid a forfeiture of $1,500.00 and was ordered to cease and desist violating s. Ins 21.01 (4), Wis. Adm. Code, and s. 631.36 (2), Wis. Stat., by terminating policies midterm for a substantial change in risk when the risk existed prior to the latest renewal. This action was based on allegations of issuing an improper midterm cancellation of an insurance policy.

UnitedHealthcare of Wisconsin, Inc., 10701 W. Research Dr., Wauwatosa, WI 53226, agreed to pay a forfeiture of $600,000.00 and agreed to implement a compliance plan that will ensure each customer receives service that meets or exceeds provisions required under Wisconsin insurance regulations. Please see the separate press release at http://oci.wi.gov/pressrel/0706uhc.htm.

Copies of Administrative Actions