For more information, contact: J.P. Wieske
(608) 266-2493 or jp.wieske@wisconsin.gov

Madison, WIOCI has taken the following administrative actions. In many of these cases the respondent denied the allegations but consented to the action taken. Any forfeitures paid in these administrative actions are deposited in the Common School Fund which is administered by the Board of Commissioners of Public Lands. The earnings from this fund are distributed to all public K-12 schools in Wisconsin and are used by school libraries to purchase books. Copies of the administrative action orders may be viewed online at https://ociaccess.oci.wi.gov/OrderInfo/OrdInfo.oci.

OCI is responsible for overseeing the operations and marketing of insurance companies and agents in Wisconsin. OCI encourages anyone with a question or a complaint regarding an insurance company or agent to contact the office at this toll-free telephone number: 1-800-236-8517.

Allegations and Actions Against Agents

Colby Albert, 3425A N. Bremen St., Milwaukee, WI 53212, had his application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose a criminal conviction on a licensing application.

Gene Badal, 788 Tree Top Ln., Crystal Lake, IL 60014, had his application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose a criminal conviction on a licensing application.

Gregg P. Bernhold, 1453 Springmill Ponds Blvd., Carmel, IN 46032, had his application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and for failing to provide evidence of a resident surplus lines license.

Diane M. Byas, 430 Summit Ave., Sun Prairie, WI 53590, had her application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to complete fingerprinting requirements.

Todd D. Cushman, 7018 Donna Dr., Middleton, WI 53562, was ordered to pay a forfeiture of $1,000.00 and to provide copies of certificates of completion for continuing education requirements following course completion. These actions were taken based on allegations of failing to meet continuing education requirements and misrepresenting that he had completed the requirements.

Robert Dyke, 579 Country Club Rd., McKinney, TX 75069, had his application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to provide evidence of a resident surplus lines license.

Stephanie Ann Hanson, W2441 Fox Coulee Rd., Nelson, WI 54756, had her application for an insurance license denied. This action was taken based on allegations of a criminal conviction which may be substantially related to insurance marketing type conduct.

Timothy Krogman, 3019 Rudolph Rd, Eau Claire, WI 54701, had his application for an insurance license denied. This action was taken based on allegations of criminal convictions which may be substantially related to insurance marketing type conduct.

Deborah Labarr, 7416 Bristol Village Curve, Minneapolis, MN 55438, had her application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to provide proof of eligibility for a Wisconsin resident license.

John C. Love, 11255 Hampton Ridge, Chardon, OH 44024, agreed to pay a forfeiture of $750.00, agreed to not charge fees to write policies, agreed to reimburse fees charged to certain policyholders, and agreed to provide documentation to OCI of fee reimbursement. These actions were taken based on allegations of failing to respond promptly to inquiries from OCI and failing to properly disclose fees charged to his customers.

Matthew Andrea Malone, 3600 Bob O Link Ave., Wausau, WI 54401, had his application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose administrative actions taken by the states of Wisconsin, Pennsylvania, and Ohio on a licensing application.

Gzim Mehmeti, 5145 Lunt Ave., Skokie, IL 60077, had his application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to provide proof of a resident surplus lines license.

Carlos Mendoza, 463 Peacock Way, Vacaville, CA 95688, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose an administrative action taken by the state of California on a licensing application, having a criminal conviction which may be substantially related to insurance marketing type conduct, and failing to respond promptly to inquiries from OCI.

Martha Miller, 680 N. Lyle Ave., Elgin, IL 60123, had her application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to provide proof of resident state licensing.

Gregory Parsons, Ameriprise Financial, 753 Ameriprise Financial Center, Minneapolis, MN 55474, had his application for an insurance license denied for 31 days. This action was taken based on allegations of failing to disclose an administrative action taken by the state of Minnesota on a licensing application.

Benjamin Pfiffner, 5815 Old Coach Rd., Wausau, WI 54401, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose an administrative action taken by the state of Wisconsin on a licensing application, having an insurance license revocation considered evidence of untrustworthiness or incompetence, and failing to wait the required five years to reapply after a license revocation.

Andrew Pronold, 1943 N. Summit Ave. Apt. 33, Milwaukee, WI 53202, had his application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to complete prelicensing education prior to a licensing examination.

Chris Stephenson, 1725 Western Ave., Apt. 5, Green Bay, WI 54303, had his application for an insurance license denied. This action was taken based on allegations of failing to disclose a criminal conviction on a licensing application and having a criminal conviction which may be substantially related to insurance marketing type conduct.

Ryan Thayer, 11300 Expo Blvd. Apt. 101, San Antonio, TX 78230, had his application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and having a criminal conviction which may be substantially related to insurance marketing type conduct.

Allegations and Actions Against Companies

Automobile Consumer Services Corporation, 2007 Poole Dr. NW Ste. D, Huntsville, AL 35810, was ordered to pay a forfeiture of $9,000.00 and was ordered to cease and desist acting as a warranty plan administrator or obligor until it has submitted and been approved for a limited certificate of authority for a warranty plan. These actions were taken based on allegations of conducting an insurance business without proper authority and using unapproved policy forms.

GBS Administrators, Inc., 545 Metro Place South Ste. 435, Dublin, OH 43710, was ordered to pay a forfeiture of $1,000.00, was ordered to comply with all state of Wisconsin employee benefit plan administrator licensing requirements, and was ordered to promptly respond to all inquiries from OCI. These actions were taken based on allegations of failing to submit timely renewal licensing applications and fees and failing to respond promptly to inquiries from OCI.

International Benefits Administrators LLC, 100 Garden City Plaza Ste. 102, Garden City, NY 11530, was ordered to pay a forfeiture of $1,000.00, was ordered to comply with employee benefit plan administrator licensing requirements, and was ordered to respond promptly to inquiries from OCI. These actions were taken based on allegations of failing to respond promptly to inquiries from OCI and failing to timely submit its employee benefit plan administrators renewal application.

Sandlapper Insurance Services LLC, 101 N. Main St., Greenville, SC 29601, had its application for an insurance license denied. This action was taken based on allegations of failing to respond promptly to inquiries from OCI and failing to name a designated responsible producer on a licensing application.

Copies of Administrative Actions