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Consumer's Guide to Auto Insurance

​​Last Updated: July 23, 2025​

Full version of publication: Consumer's Guide to Auto Insurance 

Wisconsin drivers are required to have motor vehicle liability insurance​ in force. Make sure you understand your automobile insurance before you need it. This guide ​to auto insurance includes information about​

  • Types and components of auto insurance
  • Legal requirements 
  • Costs
  • Tips when purchasing coverage​ 
  • What to do when you’re in an accident
  • What to do if you have problems with your insurance company​​​

Glossary Tip: To more easily view a glossary term in a PDF within your internet browser, simply hold the CTRL (control) key (or ⌘ key on a Mac) while clicking on the dotted-underlined term. This will open the glossary in a new window, allowing you to hold your spot within the consumer guide.

​Request a Copy by Mail

Order a publication online or call 1-800-236-8517 to request a copy.

File a Complaint

If you have a specific complaint​ about your insurance, refer it first to the insurance company or agent involved. If you do not receive satisfactory answers, contact the Office of the Commissioner of Insurance (OCI).

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